What causes a High NACK level on my Casa Systems Extender?
If your Casa Systems Extender experiences a High NACK level, this is related to an RF quality issue, indicating excessive retransmission caused by an external source of interference. Check the radio environment and refer to the 4G LTE Network Extender Placement as described in Chapter 6.
What to do if my Casa Systems Verizon Extender has a Clock synchronization problem?
If your Casa Systems Extender shows a Clock synchronization problem, ensure it has an open view of the sky. Note that LTE service may degrade if the unit operates for long period of time without synchronization. The cause of this problem is an issue with the GPS.
What causes Cell synchronization failure on Casa Systems Extender?
If your Casa Systems Extender displays a Cell synchronization failure, it indicates an issue with the GPS. Ensure the device has an open view of the sky. Note that LTE service may degrade if the unit operates for a long period of time without synchronization.
What does Operator certificate within renewal expiration window mean on Casa Systems Verizon Extender?
If your Casa Systems Extender displays an Operator certificate within renewal expiration window, no action is needed. The unit will download a new certificate from Verizon's Network.
What does Max MME connection attempts reached for all MME mean on my Casa Systems Verizon?
If your Casa Systems Extender is showing a Max MME connection attempts reached for all MME, this indicates that the device cannot communicate with Verizon's Network. The device will reboot automatically and try establishing the connection again. If the problem persists, please contact Verizon Wireless Customer Service.
What to do if my Casa Systems Verizon shows Holdover Period Expiration?
If your Casa Systems Extender displays a Holdover Period Expiration, ensure it has an open view of the sky. Reboot/power cycle the unit. If the issue persists, replace the unit. The cause of this problem is an issue with the GPS.
What to do if my Casa Systems Verizon Extender shows System information configuration failure?
If your Casa Systems Extender experiences a System information configuration failure, verify that all parameters are set per guideline. This is caused by parameters not set properly.
What does DSP or PHY Crash mean on my Casa Systems Verizon?
If your Casa Systems Extender experiences a DSP or PHY Crash, please restart your device if the alert persists. The device shall resume normal operation after self-healing.
What to do if GPS synchronization is lost on Casa Systems Verizon Extender?
If your Casa Systems Extender's GPS synchronization is lost, ensure it has an open view of the sky. Reboot/power cycle the unit. If the issue persists, replace the unit, as this indicates an issue with the GPS.
What causes a DNS Resolution Failure on my Casa Systems Verizon and how do I fix it?
If your Casa Systems Extender displays a DNS Resolution Failure, this means the device cannot communicate with Verizon's Network. Check the LAN/Firewall settings and review the DNS server configuration, connectivity status, and available bandwidth. If the problem continues, contact Verizon Wireless Customer Service.
Introduces the User Guide, its purpose, and intended audience.
Details the revisions made to the document over time.
Covers personal, product, site safety, and material requirements.
Details installation procedures, electrical safety, environment, and grounding.
Provides an overview of the Verizon Wireless 4G LTE Network Extender 3.
Details the necessary hardware and software prerequisites for the Network Extender.
Explains the fundamental features and functions of the Network Extender.
Details the items included in the Network Extender box.
Provides instructions for marking the mounting position for the wall bracket.
Guides the user on attaching the mounting bracket to a wall.
Explains how to connect the GPS antenna and Ethernet cables.
Lists the minimum PC specifications and browser versions for accessing the Admin Website.
Explains accessing the Admin Website via LMT port or same network.
Guides users on logging into the Admin Website and changing passwords.
Describes the Web GUI dashboard, service states, and alarm indicators.
Details necessary firewall port configurations for Network Extender operation.
Explains the function and meaning of the status LEDs on the Network Extender.
Provides guidance on identifying and resolving issues based on alarm IDs.
Lists technical specifications including power, antenna configuration, and bandwidth.
Details dimensions, weight, power consumption, and operating conditions.
Specifies the supported frequency bands and carrier capacity.
Lists supported services like SON and TR-069 agent capabilities.
General| Technology | Wi-Fi |
|---|---|
| Frequency Bands | 2.4 GHz and 5 GHz |
| Ports | 1 x Gigabit Ethernet |
| Security | WPA3 |
| Coverage | Up to 1, 500 sq ft |
| Supported Devices | Up to 128 devices |
| Backhaul Connection | Wi-Fi or Ethernet |
| Operating Temperature | 32° to 104°F (0° to 40°C) |
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