Extension Number Dial Timeout:
After the welcome message is played, the user must dial an extension number within this time period.
If no extension number is dialed, then the message can either be repeated or call can be transferred to an extension.
Dial #*0000 + 160 TT # where TT is time duration in seconds (01-10)
Auto Attendant Mode Settings
1.
Options when caller doesn’t dial any number / dials a wrong number:
a)
Disconnect Junction Line: # * 0000 + 160 #
b)
Transfer the call to Operator: # * 0000 + 161 #
If operator is busy, call will ring as per programmed junction landing in Simultaneous/ Round Robin.
c)
Transfer the call as defined in Junction Landing: # * 0000 + 1616 #
Default: Call is transferred to Operator.
2.
Options when called extension in busy or not answered:
a)
Disconnect Junction Line: # * 0000 + 166 #
b)
Transfer the call to Operator: # * 0000 + 1660 #
If operator is busy, call will ring as per programmed junction landing in Simultaneous/ Round Robin.
c)
Transfer the call as defined in Junction Landing: # * 0000 + 1666 #
d)
Play Welcome Message again: # * 0000 + 1665 #
Default: Call is transferred to Operator.
From Busy Junction Lines
To get a call back when any of the busy Junction lines get free, following is the procedure:
Dial 0
Get engaged tone
Dial #
Keep the handset down.
As soon as any one of the busy Junction lines gets free, the Extension will ring. It will ring once and the user can pick
Handset within 10 secs to get connected to the Junction line.
From Busy Extensions
To get a call back when any of the busy Extension gets free, following is the procedure:
Dial Extension Number
Get engaged tone
Dial # and Keep the handset down.
As soon as the busy Extension gets free, the called and calling Extensions will ring simultaneously. User can pick
handset within 10 secs to get connected to each other.
Selected extensions can be programmed to disconnect Out going Junction call after talking for a set time.
Procedure: Dial #0000 + 6 N TT #
Where, N= Last digit of the Extension Number.
TT= 01 to 99. Time in minutes after which the Junction call is to be disconnected.
Note: In default there is no restriction.
: This auto call disconnection is not applicable on incoming Junction calls.
To cancel this feature: Dial #*0000 + 6 N 00 #
Extension number 601 and 602 has the facility to barge into any Extension or Junction Line and over hear or talk in
conference.
To listen to a Junction line, dial # 7 1
To listen to an Extension, dial # 77 Ext Number
There are two types of Call Forwarding:
Call Forward Always
Dial # 26 N XXXX
Where, XXXX= Extension number where Calls are to be forwarded. Flexible number (2-4 digits long)
N= the last digit of the original Extension.
Dial # 26 N # (To clear the feature of N Extension)
Dial # 26 # (To clear the Call Forward Always feature of all the extensions. T)
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