31
Fault Probable cause Methods of elimination
The machine does
not drain water.
The drain hose is obstructed or
bent.
Check the drain hose.
The pump filter is obstructed. Clean the pump filter.
The drain hose is above 100cm. Install drain hose at specified height of
80-100cm.
The machine is
vibrating.
Not all transit bolts have been
removed.
Remove all the transit bolts.
The machine is located on an
uneven surface or is not levelled.
Ensure the machine is located on an even
surface and is correctly levelled.
There is only a small load in the
machine.
This is not indicative of a fault.
The machine is overloaded, or
badly loaded.
Do not exceed the load capacity, and
ensure the clothes are loaded evenly.
The machine is leaning on a solid
object.
Ensure the machine is installed away from
other objects.
The machine stops
before completing its
wash cycle.
Water or electricity failure. Check the power and water supplies.
Operation stops for a
period of time.
Machine gives an error message. Check display codes.
Machine is in a soaking cycle. Press the “Start / Pause” button again to
cancel it. Consider a drain cycle.
Excessive foam in
the drum.
The detergent is not a low
foaming type.
Check if the detergent is suitable.
Excessive amount of detergent
used.
Reduce amount of detergent used.
Washing time has
changed
automatically.
The washing programme duration
has been changed.
This is not a fault and is a feature of the
machine.
The machine fails to
spin.
Unbalanced load. Add more clothes or try running the spin
cycle again.
Drying time has
changed
automatically.
The dry programme duration has
been changed.
This is not a fault and is a feature of the
machine. The machine detects load
and moisture content and adjusts itself
accordingly.
Machine is not drying Heater has failed or thermal over-
load has been activated.
Leave appliance, o, to cool for a while
before trying again. If still not drying per-
formance, contact CDA Customer Care.
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