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TWIN MG 092223
CellarCool Product Terms and Conditions
Including Product Limited Warranty And Product Installation Requirements
For CellarCool Split System Series
ATTENTION: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE INSTALLING YOUR CellarCool COOLING SYSTEM.
INSTALLING YOUR CellarCool COOLING SYSTEM INDICATES THAT YOU ACCEPT AND AGREE TO EACH OF THE TERMS AND
CONDITIONS SET FORTH HEREIN (“TERMS OF USE”). IF YOU DO NOT ACCEPT THESE TERMS OF USE, YOU RISK VOIDING
YOUR WARRANTY AND ASSUMING ADDITIONAL REPAIR AND REPLACEMENT COSTS.
1. Purchase of a CellarCool Cooling System assumes that the Purchaser (“End User”) fully accepts and agrees
to the Terms and Conditions set forth in this document. The Terms and Conditions of Sale and Owner’s
Manual are shipped with each unit and, if another copy is needed, replacement copies can be downloaded
from the company website (CellarCool.com) or by contacting CellarCool directly for a new copy. CellarCool
reserves the right, in its sole discretion, to change its Terms and Conditions at any time, for any reason,
without notice.
2. CellarCool Product Installation and Limited Warranty
A. Purchaser of the product must arrange for the product to be installed by a certified HVAC/R technician in accordance with
procedures set forth by CellarCool and described in the CellarCool Owner’s Manual.
B. The HVAC/R technician installing the product must complete the designated portion of the Split Startup Checklist and
provide licensing or certification identification number information to assist in the warranty registration process.
C. Purchaser must return the completed Split Startup Checklist to CellarCool within thirty (30) days of installation of Product.
The Split Startup Checklist must be approved by CellarCool to activate the Limited Warranty. If the Split Startup Checklist
is approved, Purchaser will be sent activation approval documents and will start receiving the benefits of the Limited
Warranty throughout the warranty period. If the Split Startup Checklist is incomplete, Purchaser will be informed they have
five days to complete the Split Startup Checklist and re-submit to CellarCool. The Split Startup Checklist will be reviewed
again, and if denied, Purchaser will be informed that they have 10 business days for corrective action. Failure to register
the Product may result in loss of warranty.
D. Purchaser is responsible for the full costs of installation and any additional parts required for the proper and complete
installation of the product.
E. For Split Systems returned to CellarCool in accordance with the terms and conditions of the Limited Warranty, CellarCool
warrants against defects in material and workmanship as follows:
1. LABOR — For a period of two (2) years commencing on the date of purchase, CellarCool will, at its option and
discretion, reimburse up to $250 to the End User for cost incurred for servicing, repairing, removing or installing
warranty parts. Invoice for service must be forwarded to CellarCool for assessment and processing. The Split System
warranty is invalid if there is attempted repair by anyone other than an HVAC/R technician approved by CellarCool to
service the Product.
2. PARTS — For a period of two (2) years commencing on the date of purchase, CellarCool will supply, at no charge, new
or rebuilt replacement parts in exchange for defective parts. Replacement parts are warranted only for the remainder
of the original warranty period.
3. FREIGHT — For a period of two (2) years commencing on the date of purchase, if after CellarCool approved evaluation
the original Product failure is determined to be the cause of a manufacturers defect, and not the cause of an installation
error or other cause, CellarCool will cover at its option, freight for the replacement parts or Product.
The following part or cause of failure is not the responsibility of CellarCool:
• Improper voltage supply
• Line set with screw connectors (high end and low end)
• Leaks found at the braze points when performing pressure check
• Unit that has been charged incorrectly
Split Cassette System Series
PRODUCT WARRANTY INFORMATION
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