Chainway C3000 - CHAPTER 8 Maintenance; 8.1 Equipment and System Issues; 8.2 Scanning Issues

CHAPTER 8 Maintenance
8.1 Equipment and System Issues
Table 8-1 Equipment and System Issues
Issues
Solutions
Device can’t start
 Ensure the battery is correctly placed
 Change another piece of fully-charged battery.
 Take off the battery and place again.
Touch-screen doesn’t work
 Clean the touch screen.
 Recalibrate by the calibration procedure.
 Restart the device
Screen fails to display
 Check if the device is in standby mode.
 Restart the device.
 Replace with a fully-charged battery.
Keyboard doesn’t work
 Check if the device is in standby status.
 Restart the device.
 Replace with a fully-charged battery.
Battery can’t be recharged
 Check if the adapter is damaged.
 Check if the USB cable is damaged.
 Check if the adapter is plugged into the socket (220V).
 Check if the adapter is plugged firmly.
8.2 Scanning Issues
Table 8-2 Scanning Issues
Issues
Solutions
Press “scan” button but no
action
 Check if the scanner head is damaged.
 Check if the program is correct (please refer to DEMO for specific
codes).
 Replace with fully-charged battery.
No data collected after
scanning
 Check if the scanner head is damaged.
 Check if the program is correct (please refer to DEMO for specific
codes).
 Check if the barcode is damaged.
 Make sure it’s in effective operating/scanning distance/range.
 Make sure the barcode to be scanned is identifiable by the device.
 Check if the scanning window is covered with dusts.