Chainway C3000 - 8.3 RFID Issues; 8.4 Network and Communication Issues; 8.5 Others

 Replace with fully-charged battery.
8.3 RFID Issues
Table 8-3 RFID Issues
Issues
Solutions
RFID tag can’t be
identified
 Ensure the RFID module in the handheld terminal is compatible with the
tags.
 Ensure the program is correct (please refer to DEMO)
 Ensure the tag being scanned is within the RFID sensing area
8.4 Network and Communication Issues
Table 8-4 Network and Communication Issues
Issues
Solutions
Can’t be recognized after USB is
connected
 Ensure USB cable is plugged.
 Ensure USB cable is not damaged.
 Restart the device.
 Pull out and reconnect the USB cable.
 Check if Microsoft ActiveSync has been installed properly (please
refer the Chapter 7)
 Ensure connection to PC is correct
WIFI communication error
 Ensure the program is correct (Please refer to DEMO).
 Ensure the setting is correct (please refer to 5.1)
 Ensure the accessories come with WIFI connection joint, which
is in effective transmission distance.
8.5 Others
Issues
Solutions
Activeysycn Installation Failure
 Disconnect the connection between the device with the PC when installing the
Activesync software;
 Install the Activesync software correctly based on the environment PC.
SDK Installation Failure
 Pay attention to the item of Documentation when installing;
System Updating Failure
 Use Windows Xp to format the SD card, and select ‘FAT32’, also please do not
choose ‘Quick Format’