Chattanooga Continuum - Troubleshooting; Display and Stimulation Issues

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PRODUCT INFORMATION CLINICIAN
Problem Possible Cause Solution
Display does not come on
Battery
A. Try fresh batteries
B. Try 2 AA Energizer or Eveready alkaline batteries.
C. Ensure batteries are inserted correctly. See instructions for proper placement.
Battery Contact Failure
A. Check contacts are in place.
B. Check contacts are not broken.
C. Check contacts are not pushed in. They should make contact when inserted.
Weak Stimulation with fresh batteries
Electrodes Dried Out Replace electrodes
Electrode Placement Make certain Electrodes are at least 2" apart.
Stimulation stops with fresh batteries
A. Lead Wires are Old, Worn or Damaged
B. Bad electrode Contact
A. Replace.
B. Reapply electrodes securely & firmly.
C. Make certain Electrodes are at least 2" apart.
Damaged, Worn Electrodes or Lead Wires Replace
Stimulation weakens within minutes of
start of treatment with fresh batteries
This is a Normal body adaptive process Increase the intensity
Stimulation Uncomfortable
Amplitude too High Decrease Intensity
Electrodes too close Reposition electrodes to be a minimum of 2" apart.
Stimulation Ineective
Damaged/Worn Electrodes or Lead Wires Replace
A. Ensure the proper regimen is being used.
B. Improper Electrode placement.
A. Refer to "Preprogrammed & Custom Regimens" on page 23 for regimen
descriptions.
B. Contact clinician if discomfort persists.
C. Reposition electrodes.
Unknown Contact clinician.
Stimulation only felt on one electrode
Low Battery Replace or Recharge Batteries
Improper Placement of Electrode
A. Reposition electrodes to be a minimum of 2" apart.
B. Replace Electrodes
Stimulation on one channel (side) only.
A. Worn or Damaged Electrode
B. Improper Electrode placement.
A. Reposition electrodes to be a minimum of 2" apart.
B. Replace Electrodes
Worn/Damaged Lead Wires Replace
Lead Wire Component Failure
Try each lead wire independently in each channel. If there is no output on
either channel, the lead wire is defective and should be replaced. If there is an
output on one channel, a component may have failed. Call the
repair department.
Intermittent Output
Lead Wires
A. Verify connection is secure.
B. Turn down the intensity. Rotate the Lead Wires 90 deg. If still intermittent,
replace lead wire.
C. If still intermittent after replacing lead wire, a component may have failed.
Call the repair department.
Preprogrammed Regimen in use.
Some programs will seem intermittent. This is expected. Refer to
"Preprogrammed & Custom Regimens" on page 16 for descriptions.
TROUBLESHOOTING