Cisco 7861 - Contacts; Personal Address Book; Search for a Contact in the All Directories Screen; Corporate Directory

To transfer a call directly to a user’s voicemail box:
 Press the Transfer soft-key or key. This places the call on hold
 Press * (asterisk) and dial the user’s extension. Press the Transfer soft-key or key to
transfer to Unity Voicemail
 Example of transfering to Benton user voicemail *406121
Call Forward All
 To forward phones, press Fwd All soft-key and enter appropriate extension, external number or
MESSAGES (for voice mail). To cancel, press Fwd Off soft-key again.
Placing a Conference Call
To initiate a conference call:
 During a call, press the More soft-key, then Conf soft-key or key.This will automatically
select a new line and place the party on hold.
 Dial next extension number.
 When call is answered, announce conference and press Conf softkey or key to connect
all parties.
 Continue with steps 1-3 until all parties are added.