Office of Enterprise Technology Page 9 IP Phone 7940/60 User Manual
CCM 4.1 April 13, 2009
Note To answer an incoming call while already on another line, press the
corresponding line button of the incoming call. The first call will
automatically be placed on hold.
Ending a Call
To end a call use one of the following methods:
Hang up the handset.
Press the EndCall softkey.
Press the Speaker button.
Using Mute and Hold
To mute a call:
1. Press the Mute button to mute the handset, headset, or speakerphone
during a call. This temporarily disables your phone’s microphone so you
can hear other parties but they cannot hear you.
To place a call on hold:
1. During the call, press the Hold softkey.
Note The call remains active but the connected parties cannot hear each
other. You can answer other calls while on hold.
2. To return to a call, press the Resume softkey.
Note If you have multiple calls on hold, use the Navigation button to select
the desired call and then press Resume.
To return to a call on hold when you have multiple calls on multiple lines on
hold:
1. Use the line button for a line to which you want to switch.
2. Use the Navigation button to select the desired call.
3. Press Resume.
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