Cisco 7941G - Unified IP Phone VoIP User Manual

7-7
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1
OL-14620-01
Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
DNS timeout DNS server did not respond. • Network is busy—The errors should
resolve themselves when the network
load reduces.
• No network connectivity between the
DNS server and the phone—Verify the
network connections.
• DNS server is down—Check
configuration of DNS server.
DNS unknown host DNS could not resolve the
name of the TFTP server or
Cisco Unified
Communications Manager.
• Verify that the host names of the TFTP
server or Cisco Unified
Communications
Manager are configured properly in DNS.
• Consider using IP addresses rather than
host names.
Duplicate IP Another device is using the IP
address assigned to the phone.
• If the phone has a static IP address, verify
that you have not assigned a duplicate IP
address. See the
“Network Configuration
Menu” section on page 4-7 section for
details.
• If you are using DHCP, check the DHCP
server configuration.
Table 7-2 Status Messages on the Cisco Unified IP Phone (continued)
Message Description Possible Explanation and Action

Cisco 7941G - Unified IP Phone VoIP Specifications

General

Brand	Cisco
Model	7941G - Unified IP Phone VoIP
Category	IP Phone
Language	English