Cisco 7941G - Unified IP Phone VoIP - Page 198

Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone
Status Menu
7-8
Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.1
OL-14620-01
Error update locale One or more localization files
could not be found in the
TFTPPath directory or were
not valid. The locale was not
changed.
Check that the following files are located
within subdirectories in the TFTPPath
directory:
• Located in subdirectory with same name
as network locale:
– tones.xml
• Located in subdirectory with same name
as user locale:
– glyphs.xml
– dictionary.xml
– kate.xml
– dictionary.xml
Failed The phone attempted an
802.1X transaction but
authentication failed.
Authentication typically fails because of one
of the following:
• No shared secret is configured in the
phone or authentication server
• The shared secret configured in the phone
and the authentication server do not
match
• Phone has not been configured in the
authentication server
Table 7-2 Status Messages on the Cisco Unified IP Phone (continued)
Message Description Possible Explanation and Action