(866)746-4435
www.pingtone.com
IPPhoneGuide
TM
HostedCiscoIPPhoneSystems
Access YourWebPortal:
"VoiceMail"Tab:
"Conferencing"Tab:
"CallManagement"Tab:
"Directory"Tab:
"Options"Tab:
1. Openyourwebbrowserandgoto:
2. Onceatthemainloginpage,enteryourcompletephonenumber,excluding
hyphensandextradial-outdigits.Enteryour , voicemail
password.
3. Click .
:
1. Ontoolbaratthetopofthewebpage,click .Clickthe
sub-menu.
2. Click ,andenterinallnecessaryfieldsforeachcontact.
3. Click .
:
1. Clickthehyperlinkedextensionorphonenumberofthecontactyouwishtocall.
2. Yourspeakerphonewillactivateandthecallwillbegin.
1. Clickthespeakericonlocatednexttothehyperlinkedextensionofyourcontact.
2. Yourcallwillautomaticallybepatchedintoyourcontact'svoicemailaccount.
Onthetoolbaratthetopofthewebpage,click .
• Toplayamessagefromyourinboxoryoursavedvoicemail,clickthespeaker
icon(locatedintheFunctionscolumn)toplaythemessagetoyourPC;toplay
themessagetoyourphone,clickthephoneicon.
1. Click onyourtoptoolbarmenu.
2. Underthe tab,click toaddaconference,fillinginallthenecessary
informationfortheconference.
3. Click andclick .
4. To pleasedial:
• Tollfree:
•FromoutsidetheUS:
• allowsyoutoseearunningtabofallphonecallsmadetoorplacedfrom
yourphonenumber.ItmaybesortedbyDirection,Number,Name,Date,or
Length.
• enablesyoutoscreenyourcallsbaseduponparticularcriteria
andsendcertainnumberstodifferentdestinationssuchasvoicemailoraforward
numberindicatedbytheuser.
• isavailablesothatyoumayforwardphonecallsalways,when
yourlineisbusy,orwhenthereisnoanswertoyourline. Youmayenter
selectednumberstowhichyouwishyourcallsforwardedineachofthese
situations.
• takesyoutotheWebPortalhelppage,shouldyouhaveanyquestions.
• willautomaticallylogyouofftheWebPortalwebsite.
http://online.pingtone.com
phonepassword
OK
ToaddcontactstoyourPersonalDirectory
Directory Personal
Directory
Add
Save
TophoneacontactinyourDirectory(foruserswithCiscoIP Phones)
Toleaveavoicemailforoneofyourcontacts(CorporateDirectoryonly):
• Voicemail
Conferencing
Meet-Me Add
Check Availability Save
JoinaConference
+1-877-554-7464
+703-261-7360
Logs
CallTreatment
Forwarding
Help
LogOff
not
• allowsyoutochangeyourwebportalpasswordafterprovidingyour
currentone.
• The enablesthedifferentoptionsavailabletoyouduringa
phonecall:Release,Hold,Park, Transfer,Dial,andDoNotDisturb.
Password
CallControlicon
Web Portal Quick Guide
Access YourVoiceMailbox:
Greetings:
Password:
PlayMessages:
Forward AllCallstoVoiceMail:
Thereareseveralwaystoaccessyourvoicemailbox:
• FromyourIP Phone,pressthe button(thesystemwillask
youforyourpassword).
• Fromoutside,callyourtelephonenumber.Whenyourvoicemailanswers,
pressthe*key(thesystemwillaskyouforyourpassword).
• FromaWebbrowser,logintoyour at:
.
PleaserefertotheWebPortalQuickGuideforfurtherWebPortalinstructions.
Thevoicemailsystemwillprovideappropriatevoiceprompts. Youroptions
willalsoappearonthesoftkeysonyourIP telephone.
• Press toplaynewmessagesinyourInbox.
• Press toplayyourSavedmessages.
Atanytimeduringtheplaybackofmessagesyoumayperformthefollowing
functions:
• Press to tothemessage(ifitisamessagefromaninternalcaller).
• Press to thetelephonenumberoftheoriginator.
• Press to themessage.
• Press to themessage.
• Press to themessagetoanotherinternaluser.
Whenforwardingamessageyouwillbepromptedtoenteranextension(s)and
recordanintroduction. Afterrecordingyourintroduction,youmay:
• Press to themessage.
• Press to themessage.
• Press to yourintroduction.
• Press tomarkyourmessage .
• Press to themessage.
• Press to or listeningtomessages.
Press to totheendofthemessage.
Youhavetheoptionofrecordingthreedifferentpersonalgreetingsoryoumaykeep
thesystemgreetingwhichwillinformacallerthatyouare"unavailable".Eachofthe
threegreetingswillplaydependingonthestatusofyourtelephone(noanswer,busy
orinDoNotDisturbmode).
Atthemainmenupress to agreeting
• Press torecorda greeting(recordgreeting,thenpress#).
• Press torecorda greeting(recordgreeting,thenpress#).
• Press torecorda greeting.
Note: Youmaypress*atanytimetoreturntothepreviousmenu.
Atthemainmenupress tohearthe yourgreetingmenu:
• Press toplayyour greeting.
• Press toplayyour greeting.
• Press toplayyour greeting.
• Atthemainmenupress tochangeyour . Thesystemwillprompt
youtoenteryourpasswordandthenre-enterit.Ifyouforgetyourpasswordyou
willhavetocontactPingToneoryourSystem Administratortohaveitreset.
• Activatethe featureonyourtelephone.
Messages
PingToneWebPortal
http://online.pingtone.com
1
2
2 reply
3 dial
4 delete
5 save
6 forward
1 send
2 change
3 review
9 urgent
7 replay
8 pausemessageduringplayback continue
# skip
ToRecordGreetings:
5 Record
1 No Answer
2 DoNotDisturb
3 Busy
ToReview YourGreetings:
4 Play
1 No Answer
2 DoNotDisturb
3 Busy
3 Password
DoNotDisturb("DND")
Voice Messaging Quick Guide
QUICKGUIDE:PHONE/VOICEMAIL /WEBPORTAL
G
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CISCOIP PHONE7960