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• Press the PickUp soft key followed by the call park slot number.
Note Contact your administrator for your call park slot number.
Call-Blocking (Toll Bar) Override
Call blocking prevents unauthorized use of phones. It is implemented by matching a pattern of specified digits during a specified
time of day and day of week or date. The call-blocking override feature allows individual phone users to override the call
blocking that has been defined.
Note Contact your administrator for your personal identification number (PIN).
To place calls when call-blocking is enabled, perform the following steps:
1. Press the Login soft key on the Cisco Unified IP phone.
2. Enter the PIN that is associated with the phone.
View Multiple Calls
In standard viewing mode, your phone displays calls as follows for the highlighted line:
• Calls with the highest precedence and longest duration display at the top of the list.
• Calls of a similar type are grouped together. For example, calls that you have interacted with are grouped near the top, and
calls on hold are grouped last.
To view calls on another line, use the following method:
1. Press .
2. Immediately press the line button .
To switch to call overview mode, press for the highlighted line. The phone switches to call overview mode, displaying only
one call per line. The displayed call is either the active call or the held call with the longest duration.
To return to standard viewing mode, press , then immediately press the line button.
Transfer a Call
To transfer a selected call to another number, you can use blind transfer or consultative transfer:
Blind Transfer
Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom you are transferring
the call).
To make a blind transfer call, use the following method:
1. During a call, press the Trnsfer soft key. The call is placed on hold.
2. Dial the number to which you want to transfer the call.
Consultative Transfer
Redirects the call after first allowing you to speak to the transfer recipient.
To make a consultative transfer, use the following method:
1. During a call, press the Trnsfer soft key. The call is placed on hold.
2. Dial the number to which you want to transfer the call.
3. Wait for the call to be answered. Speak to the transfer recipient. Then press the Trnsfer button or hang up the handset.
4. If the transfer fails, press the Resume soft key to return to the original call.
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