Cisco 8851 Firmware Migration Master Guide

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Q: My customer purchased the wrong phone type and just need to migrate the
phone to the call control they have. Can we do this?
A: No. Please work with customer service to get the phones returned and the proper phones sent to the customer. The BU will not replace
phones or migrate phones for customers that make a mistake when ordering our phones.

Cisco 8851 Specifications

General

Resolution	800 x 480 pixels
Network Interfaces	Dual Gigabit Ethernet ports
Headset Port	Yes
Audio	Wideband audio
Ethernet	10/100/1000 Mbps
USB	Yes, USB 2.0
Power	IEEE 802.3af/at Power over Ethernet (PoE)
Protocols	SIP
PoE	Yes
Codec Support	G.711, G.722, G.729, iLBC
Headset Connector	RJ9
Lines	Up to 5 lines
Dimensions	229 x 256 x 41 mm (excluding foot stand)
Weight	1.2 kg