Cisco IP Phone 7821 Quick Start Guide UNIS Tech Support Office
Predial a Number
You can dial a number while your phone is on-hook (without hearing dial tone); this dialing
action is called predial.
Step 1 Enter a number using the keypad.
Step 2 Go off-hook using one of the following actions:
• Lift the handset.
• Press Call.
• Press Handset .
• Press Speakerphone
Redial a Number
Redial allows you to call the most recently dialed phone number.
Press the Redial softkey to redial on your primary line.
3) ANSWER CALLS
New call indicators:
• A flashing amber line button
• An animated icon and caller ID
• A flashing red light on your handset
To answer the call, lift the handset. Or, press the flashing amber line button, the Answer
softkey, or the unlit headset or speakerphone button.
Answer with multiple Lines
If you are talking on the phone when you get another call, a message appears briefly on the
phone screen. Press the flashing amber line button to answer the second call and put the
first call on hold automatically. Press the flashing amber line button again and use Navigation
button to select previous call to resume.
4) HOLD CALLS
Step 1 Press the Hold button . The hold icon appears and the line button flashes
green. During the hold, caller will hear music.
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