Cisco 8865 Series Firmware Migration Master Guide

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Convert between Enterprise Firmware and Multiplatform Firmware
for Cisco IP Phone 7800 and 8800 Series
Last Updated: April-2019
Contents
Firmware Migration (Overview) ....................................................................................................................... 2
Firmware Migration FAQ (MUST READ) ........................................................................................................... 6
Unified CM-Based Migration Method (Enterprise to MPP) ............................................................................. 9
Unified CM-Based Migration Method (MPP to Enterprise) ........................................................................... 13
Appendix A: Flex plan - How to order licenses via Product Upgrade Tool (PUT) ........................................... 16
Appendix B: How to generate licenses for firmware conversion ................................................................... 21
Appendix C: Bulk Provisioning (Unified CM-Based Method) .......................................................................... 26
Appendix D: Overview of the Cisco IP Phone MPP GUI .................................................................................. 27

Cisco 8865 Series Specifications

General

Resolution	800 x 480 pixels
Speakerphone	Full-duplex speakerphone
Codec Support	G.711, G.722, G.729, iLBC, Opus
Audio	Wideband audio
Ethernet	10/100/1000 Mbps
USB Ports	2 USB ports
Video	720p HD video
Power	IEEE 802.3af/at Power over Ethernet (PoE)
Protocols	SIP
Headset Connector	RJ9 headset port
Security	802.1X, TLS, SRTP
Weight	1.6 kg