Cisco 8865 Series Firmware Migration Master Guide

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You can check the label on the back of the phone to find version (VID).
Table 1. Enterprise Firmware to MPP firmware eligible devices
7800 Series (*limitations apply)
8800 Audio series
8800 Video series
CP-7811-K9=
CP-8811-K9=
CP-8845-K9=
CP-7821-K9= *(V03 or later)
CP-8841-K9=
CP-8865-K9=
CP-7841-K9= *(V04 or later)
CP-8851-K9=
CP-7861-K9= *(V03 or later)
CP-8861-K9=
CP-7832-K9=
CP-8832-K9=
Table 2. MPP to Enterprise Firmware eligible devices
7800 Series
8800 Audio Series
8800 Video Series
CP-7811-3PCC-K9=
CP-8811-3PCC-K9=
CP-8845-3PCC-K9=
CP-7821-3PCC-K9=
CP-8841-3PCC-K9=
CP-8865-3PCC-K9=
CP-7841-3PCC-K9=
CP-8851-3PCC-K9=
CP-7861-3PCC-K9=
CP-8861-3PCC-K9=
CP-7832-3PCC-K9=
CP-8832-3PCC-K9=
Note: The following 8800 devices are not eligible to migrate to MPP: 8821, 8851NR, 8865NR, and 8831.

Cisco 8865 Series Specifications

General

Resolution	800 x 480 pixels
Speakerphone	Full-duplex speakerphone
Codec Support	G.711, G.722, G.729, iLBC, Opus
Audio	Wideband audio
Ethernet	10/100/1000 Mbps
USB Ports	2 USB ports
Video	720p HD video
Power	IEEE 802.3af/at Power over Ethernet (PoE)
Protocols	SIP
Headset Connector	RJ9 headset port
Security	802.1X, TLS, SRTP
Weight	1.6 kg