Cisco 8865 Series Firmware Migration Master Guide

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Note: If you are a Flex plan subscriber, see Appendix A: Flex plan - How to order licenses via Product Upgrade Tool (PUT).
Gather all the device information listed below for all the phones to check the firmware migration eligibility and to generate the
migration licenses. See Appendix C: How to Generate a License File for Firmware Conversion.
Device Information
Example
Importance
PID (Model)
CP-8841-K9=
MUST
VID (Version number)
V03
MUST for 7800 series phones
MAC address
321ABC432DEF
MUST
Serial Number
FCH20100312 / WZP20100113
Recommended
In this guide, we will cover the Cisco Unified Communications Manager (Unified CM)-based approach. This method is intended to further your
understanding of how the entire process works from end-to-end. Following guides have detailed instructions if you wish to use your web /
TFTP server.
Enterprise to MPP conversion guide:
http://cs.co/E2M-guide
MPP to Enterprise conversion guide:
http://cs.co/M2E-guide

Cisco 8865 Series Specifications

General

Resolution	800 x 480 pixels
Speakerphone	Full-duplex speakerphone
Codec Support	G.711, G.722, G.729, iLBC, Opus
Audio	Wideband audio
Ethernet	10/100/1000 Mbps
USB Ports	2 USB ports
Video	720p HD video
Power	IEEE 802.3af/at Power over Ethernet (PoE)
Protocols	SIP
Headset Connector	RJ9 headset port
Security	802.1X, TLS, SRTP
Weight	1.6 kg