NotesSupported as a
Softkey
Configurable Softkeys in
the Softkey Template
configuration
Feature
Phone displays Show detail.YesConference List
(ConfList)
Conference List
Phone displays Decline.YesImmediate Divert
(iDivert)
Divert
Configure Do Not Disturb as a
programmable line button or as a
softkey.
YesToggle Do Not Disturb
(DND)
Do Not Disturb
—
YesEnd Call (EndCall)End Call
—
YesGroup Pick UP
(GPickUp)
Group Pickup
Hold is a dedicated button.YesHold (Hold)Hold
Configure Hunt Group as a
programmable feature button.
YesHLog (HLog)Hunt Group
—
NoJoin (Join)Join
Configure Malicious Call
Identification as a programmable
feature button or as a softkey.
YesToggle Malicious Call
Identification (MCID)
Malicious Call
Identification
—
YesMeet Me (MeetMe)Meet Me
Configure Mobile Connect as a
softkey.
YesMobility (Mobility)Mobile Connect
—
YesNew Call (NewCall)New Call
—
YesOther Pickup (oPickup)Other Pickup
—
NoQueue StatusPLK Support for
Queue Statistics
Configure Quality Reporting Tool as
a programmable feature button or as a
softkey.
YesQuality Reporting Tool
(QRT)
Quality Reporting
Tool
—
YesRedial (Redial)Redial
—
NoRemove Last Conference
Participant (Remove)
Remove Last
Conference
Participant
Cisco IP Phone 8800 Series Administration Guide for Cisco Unified Communications Manager
184
Set Up Softkey Template
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