Cisco 8865NR Firmware Migration Master Guide

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You can check the label on the back of the phone to find version (VID).
Table 1. Enterprise Firmware to MPP firmware eligible devices
7800 Series (*limitations apply)
8800 Audio series
8800 Video series
CP-7811-K9=
CP-8811-K9=
CP-8845-K9=
CP-7821-K9= *(V03 or later)
CP-8841-K9=
CP-8865-K9=
CP-7841-K9= *(V04 or later)
CP-8851-K9=
CP-7861-K9= *(V03 or later)
CP-8861-K9=
CP-7832-K9=
CP-8832-K9=
Table 2. MPP to Enterprise Firmware eligible devices
7800 Series
8800 Audio Series
8800 Video Series
CP-7811-3PCC-K9=
CP-8811-3PCC-K9=
CP-8845-3PCC-K9=
CP-7821-3PCC-K9=
CP-8841-3PCC-K9=
CP-8865-3PCC-K9=
CP-7841-3PCC-K9=
CP-8851-3PCC-K9=
CP-7861-3PCC-K9=
CP-8861-3PCC-K9=
CP-7832-3PCC-K9=
CP-8832-3PCC-K9=
Note: The following 8800 devices are not eligible to migrate to MPP: 8821, 8851NR, 8865NR, and 8831.

Cisco 8865NR Specifications

General

Brand	Cisco
Model	8865NR
Category	IP Phone
Language	English