Cisco ASR1001 - Troubleshooting

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CHAPTER

3-1

Cisco Aironet 1000 Series Lightweight Access Point Hardware Installation Guide

OL-9403-04

Troubleshooting

This chapter provides troubleshooting procedures for basic problems with the access point. For the most

up-to-date, detailed troubleshooting information, refer to the Cisco Technical Support and

Documentation website at the following URL:

http://www.cisco.com/en/US/products/hw/wireless/tsd_products_support_category_home.html

Sections in this chapter include:

• Guidelines for Using the Access Points, page 3-2

• Checking the Access Point LEDs, page 3-3

• Low Power Condition, page 3-5

Main Page

Default Chapter3
- Table of Contents3
Preface7
- Audience7
- Purpose7
- Organization7
- Access Point Specifications7
- Conventions8
- Channels and Power Levels8
- Related Publications10
- Finding the Product Serial Number11
- Obtaining Documentation, Obtaining Support, and Security Guidelines12
- Overview13
Chapter 1 Overview14
- Guidelines for Using the Access Points14
- Hardware Features14
- Network Configuration Example19
Installing the Access Point21
Chapter 2 Installing the Acces Point22
Warnings22
- Safety Information22
  - FCC Safety Compliance Statement22
  - General Safety Guidelines22
Unpacking the Access Point23
- Package Contents23
Basic Installation Guidelines23
Before Beginning the Installation24
- Access Point Layout and Connectors25
Controller Discovery Process26
- Deploying the Access Points on the Wireless Network27
Mounting Overview28
- Mounting Access Points Using a Ceiling-Mount Base30
- Mounting Access Points Using the Ceiling-Mount Clips31
- Mounting the Access Point Using a Projection Wall Mount Bracket33
- Mounting the Access Point Using the Flush-Mount Bracket35
Securing the Access Point Using a Security Cable37
Connecting the Ethernet and Power Cables37
- Connecting to an Ethernet Network with an Inline Power Source38
- Connecting to an Ethernet Network with Local Power39
Powering up the Access Point39
Returning MAC Information40
- Troubleshooting41
- Guidelines for Using the Access Points42
- Using DHCP Option 4342
Chapter 3 Troubleshooting42
- Checking the Access Point Leds43
- Checking the Access Point Leds44
- Low Power Condition45
- Low Power Condition46
Appendix47
Translated Safety Warnings47
Appendix49
Declarations of Conformity and Regulatory Information49
- Manufacturers Federal Communication Commission Declaration of Conformity Statement50
  - VCCI Statement for Japan51
    - Canadian Compliance Statement52
Industry Canada52
- European Community, Switzerland, Norway, Iceland, and Liechtenstein53
  - Declaration of Conformity with Regard to the 1999/5/EC (R&TTE Directive53
- Declaration of Conformity for RF Exposure55
- Guidelines for Operating Cisco Aironet Access Points in Japan56
  - Japanese Translation56
  - English Translation56
- Administrative Rules for Cisco Aironet Access Points in Taiwan57
  - Access Points with IEEE 802.11A Radios57
    - Chinese Translation57
    - English Translation57
  - All Access Points58
    - Chinese Translation58
    - English Translation58
- Declaration of Conformity Statements59
- Declaration of Conformity Statements for European Union Countries59
Appendix63
Access Point Specifications63
Appendix70
Channels and Power Levels70
Appendix72
Priming Access Points Prior to Deployment72
Appendix76
Configuring DHCP Option 4376
- Configuring Option 43 for 1000 Series Access Points76
- Overview77
- Configuring Option 43 for 1000 Series Access Points78
- Points78
- Access Points79

Cisco ASR1001 - Troubleshooting

Table of Contents

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