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Catalyst 3750-X, 3750-E, 3560-X, and 3560-E Switch System Message Guide
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Chapter 2 Message and Recovery Procedures
PLATFORM Messages
Error Message PLATFORM-3-PW_REC_HRPC_NOT_ON_MASTER: Set-password-recovery HRPC msg
from box [dec] received on master.
Note This message applies only to the Catalyst 3750-X and 3750-E switches.
Explanation The stack master has received a set-password-recovery HRPC message. These messages
should be received only on stack member switches. [dec] is the switch.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message PLATFORM-3-PW_REC_HRPC_ONLY_ON_MASTER: Get-password-recovery HRPC msg
from box [dec] received on member.
Note This message applies only to the Catalyst 3750-X and 3750-E switches.
Explanation A stack member switch has received a get-password-recovery HRPC message. These
messages should only be received by the stack master. [dec] is the switch.
Recommended Action Copy the message exactly as it appears on the console or in the system log.
Research and attempt to resolve the error by using the Output Interpreter. Use the Bug Toolkit to
look for similar reported problems. If you still require assistance, open a case with the TAC, or
contact your Cisco technical support representative, and provide the representative with the gathered
information. For more information about these online tools and about contacting Cisco, see the
“Error
Message Traceback Reports” section on page 1-7.
Error Message PLATFORM-4-FRULINK_UNSUPPORTED: Unsupported [chars] module inserted
[chars]. Remove the unsupported module and insert a supported FRULink module.
Explanation The switch detected an unsupported field replaceable unit (FRU). The first [chars] is the
unsupported FRU. The second [chars] is the slot.
Recommended Action Replace the unsupported FRU with a supported one.
Note This message applies only to the Catalyst 3750-X and 3560-X switches.