Cisco Profile Series - Receiving another incoming call; Features when putting someone on hold

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Receiving another incoming call
Features when putting someone on hold
This is an optional feature that may, or may not, be present on your system. If in doubt, ask your System Administrator.
This is an optional feature that may, or may not, be present on your system. If in doubt, ask your System Administrator.
Assume that you are in a call. This call can
be a point-to-point call or a multisite call.
Furthermore assume that another person
calls you.
You may now:
• Tap Accept to include the incoming call in the
conference.
• Tap Decline to carry on as you did.
• Tap Accept & Hold Current to accept the call,
while at the same time put the current call on
hold.
• Tap Accept & End Current to accept the call,
while at the same time end the current call.
• Tap Ignore to carry on as you did, without
sending decline signal to the other end.
Even an entire group can be put on hold, so the
above options apply equally well to point-to-point
calls as to multisite calls.
If you have put one on
hold, tap that one to
resume.
You may now:
• Tap Swap to put the other on hold instead.
• Tap Join to include the one on hold in the
current call.
• Tap Transfer to connect the one on hold to
somebody else.
If you are in a point-to-point call only, you may
still put the other party on hold and transfer the
other party to someone else.
See
“Transferring an ongoing call” on page
23 for more.
22
Cisco TelePresence System Prole Series, Codec C Series, Quick Set C20, MX200 User guide
D14582.07 User guide Prole Series, Codec C Series, Quick Set C20, MX200, July 2011.
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