Customizing Cisco SPA and Wireless IP Phones
Customizing Phone Softkeys
Cisco Small Business SPA 300 Series, SPA 500 Series, and WIP310 IP Phone Administration Guide 53
3
Keyword Key Label Definition Available Phone
States
acd_login Login Logs user in to Automatic Call
Distribution (ACD).
Idle
acd_logout Logout Logs user out of ACD. Idle
alpha Alpha Enter alphabetic characters in a
data entry field.
Off-Hook, Dialing
Input
answer Answer Answers an incoming call. Ringing
avail Avail Denotes that a user who is logged
in to an ACD server has set his
status as available.
Idle
barge Barge Allows another user to interrupt a
shared call.
Shared-Active,
Shared-Held
bxfer BlindXfer/
bxfer
Performs a blind call transfer
(transfers a call without speaking
to the party to whom the call is
transferred). Requires that Blind
Xfer Serv is enabled.
Connected,
Connected
cancel Cancel Cancels a call (for example, when
conferencing a call and the
second party is not answering).
Dialing Input
cfwd Forward Forwards all calls to a specified
number.
Idle, Off-Hook,
Hold, Shared-
Active, Shared-
Held
chkcfwd Clr Fwd/-
cfwd
Deactivates call forwarding. Idle
chkdnd Clr DND/-
dnd
Deactivates Do Not Disturb. Idle
clear Clear Clears an entire text/number field. Input
conf Conf Initiates a conference call.
Requires that Conf Serv is
enabled and there are two or more
calls that are active or on hold.
Connected, Start-
Conf
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