D14908.10 SX20 Administrator Guide TC7.3, JULY 2015. www.cisco.com — Copyright © 2012-2015 Cisco Systems, Inc. All rights reserved.
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Cisco TelePresence SX20 Quick Set Administrator Guide
Factory resetting the Touch 8 user
interface
You can reset the Touch 8 user interface to its default factory
settings using the New message indicator and the Mute
button.
When factory resetting Touch 8 the logs are cleared, and the
configuration and pairing information are lost.
Touch 8 restarts after the reset and must be paired to the
video system anew. When successfully paired it receives a
new configuration from the video system.
It is not possible to undo a factory reset.
1. Locate the New message indicator and Mute buttons.
The New message indicator is a bit hard to see, but it is
the button with the exclamation mark on it.
2. Press and hold the New message indicator until it lights
up (approximately 10 seconds).
3. Press the Mute button twice.
The Touch controller automatically reverts to the default
factory settings and restarts.
Mute button
New
message
indicator