What to do if my Citizen Printer says 'Print Head Hot'?
If the print head of your Citizen Printer gets too hot, especially after dense, heavy black, or continuous printing in a high-temperature environment, wait until the temperature decreases. Printing will restart automatically.
General| Cutter | Yes |
|---|---|
| Certification | CE, UL, C-UL, FCC, VCCI |
| Internal memory | 0.384 MB |
| Built-in barcodes | CODABAR (NW-7), Code 39, Code 93, Code-128 Codabar Library, EAN13, EAN8, GS1 DataBar, PDF417, QR Code, UPC-A, UPC-E |
| Page description languages | ESC/POS |
| Storage temperature (T-T) | -20 - 60 °C |
| Operating temperature (T-T) | 5 - 45 °C |
| Operating relative humidity (H-H) | 10 - 90 % |
| Serial interface | No |
| Optional connectivity | Bluetooth, Ethernet, Serial (RS-232), USB 2.0, Wireless LAN |
| Connectivity technology | Wired |
| AC input voltage | 100 - 240 V |
| Power source type | AC |
| AC input frequency | 50 - 60 Hz |
| Maximum roll diameter | 102 mm |
| Supported paper width | 58 - 112 mm |
| Maximum printing width | 104 mm |
| Printing media thickness | 65 - 150 µm |
| Product color | Black |
| Character sets | 852, 857, 863, 864, 866, Katakana, Thai code 18, WPC1252 |
| Print technology | Direct thermal |
| Maximum resolution | 203 x 203 DPI |
| Mobile operating systems supported | Android, iOS |
| Windows operating systems supported | Windows 10, Windows 7, Windows 8, Windows 8.1 |
Weight and Dimensions| Depth | 216 mm |
|---|---|
| Width | 170 mm |
| Height | 151 mm |
Compliance statement for IT equipment in Canada.
Guidelines for proper grounding to prevent electrical hazards.
Procedures for routine cleaning and upkeep of the printer.
Overview of the printer's key capabilities and functionalities.
Instructions and checklist for unpacking the printer and its accessories.
Explanation of how model numbers indicate specific printer features and configurations.
Detailed technical specifications including print speed, resolution, and interfaces.
Identification and description of the printer's external components and their functions.
Detailed view and explanation of internal parts accessible after opening the top cover.
Description of additional functionalities like buzzer, user memory, and memory switches.
Step-by-step guide for connecting the printer to a power source.
Instructions for connecting the printer using a serial interface cable.
Guide for establishing communication with the printer via a USB connection.
Details on installing and using the Bluetooth interface board for wireless communication.
Information on using the Bluetooth interface for controlling USB peripherals.
Instructions for connecting the printer via Ethernet or Wireless LAN interfaces.
How to access and use the Web Manager for configuring LAN board settings.
Usage of the USB port for supplying power to external devices.
Procedure for connecting a cash drawer to the printer for cash register integration.
Safety guidelines and environmental considerations for printer installation.
How to calibrate the sensor for detecting the end of the paper roll.
Adjusting the paper guides to accommodate different roll paper widths.
Step-by-step instructions for loading paper rolls or label media into the printer.
Guide to positioning media sensors for accurate paper detection.
How to configure the printer for different types of paper like thermal roll or label.
Process for calibrating paper sensors to match specific paper characteristics.
Advice on creating applications and best practices for printer operation.
Link to the official website for downloading drivers and utilities.
Instructions for regular cleaning of printer components like the thermal head and rollers.
Steps to resolve issues when the auto cutter stops functioning due to jams.
Procedure for running a self-test to diagnose printer problems and settings.
How to print received data in hexadecimal format for troubleshooting data issues.
Explains various error messages, status LEDs, and buzzer sounds.
Guidance on preventing and clearing paper jams within the printer.
Settings to adjust for stable printing when print speed varies.
Visual representation and measurements of the printer's physical structure.
Recommended paper types and specifications for thermal roll and label paper.
Guide to manually configuring printer settings using memory switches.
Procedure for choosing and configuring the printer's paper cutting behavior.
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