26
TROUBLESHOOTING
Problem THINGS TO CHECK
The Red light on base station power switch does not
come on.
Be sure the power cords are properly connected to base
station, power supply and electrical outlet.
The Belt Pack power lights do not turn green and “out
of range” is heard in the headset.
Be sure your base station power is on. Turn the Belt Pack
and base station power on and off. You may be too far
from the base station. The range varies with each loca-
tion’s layout.
When trying to register, you keep hearing
“registration failed”.
Refer to “If registration failed” in section 2.3.2, page 8,
and repeat the registration procedure. If “F ” shows up on
the STATUS display, it indicates that an attempt has been
made to register more than 15 Belt Packs. Follow the
related instructions in section 2.3.2, page 9.
Others cannot hear me when I talk.
Be sure the headset is securely connected to the Belt
Pack or base station, and that you are pressing the A, B
or ISO button on the Belt Pack, or the TALK button on the
base station. Be sure the appropriate A, B or ISO setting
is selected in the HEADSET section of the base station
front panel.
People on the 4-wire intercom cannot hear me, or I
cannot hear them.
Be sure the cables are securely connected and the 4-wire
intercom is on. If using a local headset, be sure the de-
sired IC setting is selected in the HEADSET section of the
base station front panel. If using a Belt Pack or All-In-One
Headset, press the desired IC button.
People on the RTS
®
/Clear-Com
®
systems cannot hear
me, or I cannot hear them.
Be sure the cables are securely connected and the 2-wire
intercom is on. If using the local headset, be sure the de-
sired IC setting is selected in the HEADSET section of the
base station front panel. If using a Belt Pack or All-In-One
Headset, press the desired IC button.
The 2-wire intercom is on, and there is a loud squeal
whenever I try to talk.
This can occur if two or more base stations are dai-
sy-chained without terminating the appropriate channel.
The termination is set by putting JP5 (A) and/or JP6 (B)
in the ON position. This should be done in only one base
station. Refer to Appendix C, page 32, for jumper (JP)
locations.
Settings are not retained when the base station power
is turned off and then back on.
The internal battery may be low. Contact your dealer.
2-W LEDs remain red. No 2-wire power detected.
Plug into 2-W power supply. If the lack of powered 2-W
system is intentional (such as when using a Clear-Com
MT1, or when daisy-chaining multiple base stations), open
the base station cover and set JP1 (A) and/or JP2 (B) to
the ON position. If daisy-chaining, do not forget to also
terminate one of the base stations by setting JP5 (A) and/
or JP6 (B) to ON. Refer to Appendix C, page 32, for jump-
er (JP) locations.
Echo on 2-W line.
Be sure no wired Belt Packs have open mics and that the
line is terminated, and rerun Auto Null.
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