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Clear-Com EclipseHX Series User Manual
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-Median User
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Part Number:399G219 Rev A
April
10
, 2017
User
Guide
2
Table of Contents
Default Chapter
3
Table of Contents
3
1 Important Safety Instructions
8
2 Introduction
12
Further Information
12
3 Overview
13
Eclipse HX Matrix Frames
13
Chassis and Assembly
14
Power Supplies
18
Main Features of the Eclipse HX-Median
19
CPU Card
20
Interface Cards
20
MVX-A16 Analog Port Card
21
E-FIB Fiber Card
21
E-QUE E1/T1 Interface Card
22
E-MADI64 Interface Card
22
IP Interface Card
22
Interface Card
23
E-DANTE64-HX Interface Card
23
Interface Modules
24
EHX Configuration Software
25
User Panels
25
4 Installing the Eclipse HX-Median
27
Before You Begin the Installation
27
Check the Shipment
27
Unpacking the System
27
Reconnecting the CPU Card Backup Battery
27
Installing the Eclipse HX-Median
29
Installing the Power Supplies
30
Installing the Rear Panels
30
Installing CPU Cards
31
Hot Patching CPU Cards
32
Checking the CPU Card Installation
32
Installing Interface Cards
34
Installing an Interface Card to the Matrix Frame
34
Removing an Interface Card from the Matrix Frame
34
Combining Interface Cards in the Frame
34
Static Sensitivity
35
Hot Patching (Hot Plugging)
36
Analog Port Numbering
36
Configuration
36
Checking MVX-A16 Analog Port Card Installation
36
Wiring Audio Devices to the Matrix Frame
37
Wiring Panels to the Matrix Frame
38
4-Pair Analog
38
Single-Pair Digital
39
Wiring CPU Card Interfaces
40
CPU Card Interface Connectors
41
DSE1/T1 Matrix to Matrix Crossover Cable Connections
50
E1/T1 Matrix to Matrix Straight Cable Connections
50
E1 to Freespeak
50
Cellcom ® / Freespeak II™ Antenna Straight Cable Connection
50
5 Using the Eclipse HX-Median
52
Creating and Storing System Configurations
52
Setting the Default IP Address
52
Using the CPU Card Ethernet Ports
53
Configuration Restrictions for Ethernet Ports
53
CPU Card Fail-Safes
53
CPU Card Lights and Controls
55
Using the Embedded Configuration
59
MVX-A16 Analog Card Front-Panel Lights and Controls
60
Diagnosing Power Supply Problems
62
Conditions that Cause an Alarm
64
Main Alarm Light
64
Alarm Reset Button
64
Auxiliary Alarm Lights
65
Power Supply Lights
66
Connecting the Matrix Frame
66
Eclipse HX-Median Rear Connector Panels
67
Connecting the CPU Card
67
Connecting Interface Cards
68
6 MADI64 Card
70
E-MADI64 Front Panel Lights and Controls
71
E-MADI64 Rear Panel Connectors
74
MADI Channels
75
MADI Channel Labeling
76
Setting up the E-MADI64 Card
76
Connecting a Word Clock Source
77
Connecting a Video Source
77
Connecting E-MADI 64 Audio (Using Coaxial or Fiber Cable)
78
V-Series Panels on E-MADI (Multi-Channel Audio Digital Interface)
78
Configuring Audio over MADI, the General Case
78
Configuring Audio over Optocore/Progrid Madis
79
Configuring Binaural Audio with E-MADI Cards
80
Configuring Binaural Panel Audio in Software
81
Binaural Audio over MADI, the General Case
81
Binaural Audio over Optocore/Progrid Madis
82
Set the EHX Audio Mixer Screen Option for Binaural Audio Routing
82
Upgrading the E-MADI64 Card
83
7 FIB Fiber Card
84
E-FIB Front Panel Lights and Controls
85
E-FIB Rear Panel Lights and Connectors
88
Configuring a Fiber Optic Connection
90
Simplex Fiber Cabling
91
Single Card Set Redundancy
91
Dual Card Set Redundancy
92
Fault Tolerance
93
8 QUE E1/T1 Card
96
E-QUE Front Panel Lights and Controls
97
E-QUE Rear Panel Connectors
99
E-QUE Interface Card Applications
100
Freespeak/Cellcom/Freespeak II Application
101
E1 Trunk and Direct Modes
103
T1 Trunking
106
Trunking Failover
108
9 Card for IP-Based Connections
109
Front Panel Lights and Controls
110
Rear Panel Connectors
112
Interface Applications
113
V-Series IP Panels
113
Concert Users
113
10 Metering Card
115
Front Panel Lights and Controls
116
Rear Panel Connectors
118
Interface Applications
119
11 Dante64-HX Card
120
Example Applications
121
Interruptible Foldback (IFB) over Dante
121
Live Performance Interface with Digital Intercom
122
Using the E-DANTE64-HX Card
123
Install the Dante Card on Your Matrix and Connect Primary and Secondary Networks
123
E-DANTE64-HX Front Panel Lights and Controls
124
E-DANTE64-HX Rear Panel Lights and Controls
126
Network Configuration
127
Installing a Replacement or Backup Card
127
Upgrading Your E-DANTE64-HX Card
128
Upgrade EHX E-DANTE64 Firmware
128
Upgrade Dante Firmware
130
Troubleshooting: Sample Rate
130
Troubleshooting: I Need to Find the E-Dante64 Card's IP Address
131
Find the Device IP Address
131
Make Sure both Devices Are on the same Subnet
132
Reset the IP Address of the Dante Controller
132
Link-Local
133
12 Maintaining the Eclipse HX-Median
134
Routine Maintenance Recommendations
134
Cleaning the Matrix Frame
134
Spare Parts
134
Fail-Safe Modes
135
Dual Power Supplies
135
Hot Patchability
135
Onboard Processors
136
Fail-Safe Communication
136
Troubleshooting
136
Troubleshooting Power Supply Problems
136
Troubleshooting Data Issues
139
System Block Diagram
141
13 Compliance
142
14 Specifications
144
Matrix Frame Capabilities
144
Mechanical
144
Environmental
145
Matrix Frame Performance
145
E-MADI64 Interface Front Card
146
E-MADI64 Interface Rear Card
146
E-MADI64 Fiber Cable
146
E-MADI64 Fiber Transceiver
147
E-MADI64 Clock Sources
147
Fiber Interface Front Card
148
Fiber Interface Rear Card
148
Fiber Cable
148
Fiber Transceiver
148
E-QUE Interface Front Card
149
E-QUE Interface Rear Card
149
Interface Front Card
149
Interface Rear Card
150
Interface Front Card
150
DANTE64-HX Interface Front Card
150
E-DANTE64-HX Interface Rear Card
151
E-Dante64-HX LAN Connectors
151
E-Dante64-HX SFP Modules
151
E-Dante64-HX Sample Rates and Available Channels
152
Analog Port Card (MVX-A16) (Cards Mark 1. & Mark 2.)
152
Data Interface: 16 Bi-Directional
152
Backplane Connector: FCI/BERG Metral
153
System Programming
153
Minimum PC Requirements (for EHX Software)
153
Recommended PC Requirements (for EHX Software)
155
Power Supply Unit
156
15 Glossary
157
4
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Clear-Com EclipseHX Series Specifications
General
Brand
Clear-Com
Model
EclipseHX Series
Category
Intercom System
Language
English
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