Troubleshooting
Problems and Possible Solutions 7 - 9
7
The Thunderbolt Port doesn’t appear to
work.
The Thunderbolt Port must be enabled in the BIOS. You will need to enable
Thunderbolt support in the BIOS “Intel(R) Thunderbolt Technology
(Advanced Menu > Intel(R) Thunderbolt)” on page 5 - 11.
An external display will not connect to the
Thunderbolt Port.
You have not set the Thunderbolt Port for display devices. See “DDI Control
(Advanced Menu > Advanced Chipset Control)” on page 5 - 10.
One or two of the Mini DisplayPorts
doesn’t work.
You have enabled the Thunderbolt port(s) as Display only and this turns one or
two of the Mini DisplayPorts off. See “DDI Control (Advanced Menu >
Advanced Chipset Control)” on page 5 - 10.
The Windows Key + P key combination
does not allow the configuration of
multiple displays.
If the system is set to Clone mode with 2 or 3 external displays connected, then
you must use the NVIDIA control panel to configure the displays.
Problem Possible Cause - Solution
Ejecting USB Devices
In order to prevent system problems do not simply directly pull cables out from the USB port when removing USB devices. Go to the
notification area of the taskbar in the Desktop app, and click on the Safely Remove Hardware and Eject Media icon. If you have quickly
unplugged a device from the USB port, and then can’t find the device when re-plugged, you will then need to restart the system in order to
find the device again.
To Next Page
Loading...
Need help?
General
