Troubleshooting
7 - 10 Problems and Possible Solutions
7
You forget the boot password. If you forget the password, you may have to discharge the battery of the CMOS.
Contact your service representative for help.
The sound cannot be heard or the volume
is very low.
The volume might be set too low. Check the volume control in the Volume
Control Panel in the Windows notification area, or use the key combination Fn
+ F5 and F6 (see “Function Keys & Visual Indicators” on page 1 - 19) to
adjust.
Unwelcome numbers
appear when typing.
Num Lock is turned ON (see “Top Case” on page 1 - 7).
Problem Possible Cause - Solution
Password Warning
If you choose to set a boot password, NEVER forget your password. The consequences of this could be serious. If you cannot
remember your boot password you must contact your vendor and you may lose all of the information on your hard disk.
Other Keyboards
If your keyboard is damaged or you just want to make a change, you can use any standard USB keyboard. The system will
detect and enable it automatically. However special functions/hot keys unique to the system’s regular keyboard may not
work.
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