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ClimateMaster Tranquility 27 (TT) Series - User Manual

ClimateMaster Tranquility 27 (TT) Series
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Tranquility
27™ (TT) Series
Tranquility
20™ (TS) Series
Tranquility 16
™ (TC) Series
Genesis Ultra (GS) Series
Genesis Standard (GR) Series
Genesis Compact (GC) Series
Commercial Horizontal & Vertical
Packaged Water-Source Heat Pumps
Installation, Operation &
Maintenance Instructions
50Hz & 60Hz
97B0045N02
Revision: 6 Jan, 2009B
Table of Contents
Model Nomenclature 2
Storage 4
Pre-Installation 4
Physical Data 6-11
Horizontal Unit Installation 12
Field Conversion of Air Discharge 14
Condensate Piping Installation 15
Duct System Installation 16
Vertical Unit Location 17
Piping Installation 19
Water Loop Applications 20
Ground Loop Applications 21
Open Loop - Ground Water Systems 23
Water Quality Standards 25
Electrical - Line Voltage 26-43
Power Wiring 44
Electrical - Low Voltage Wiring 45
Low Water Temperature Cutout Selection 45
Water Valve Wiring 46
Thermostat Wiring 48
ECM Blower Control 49-50
Electrical Wiring Schematics 51-66
CXM/DXM Controls 67-69
CXM/DXM Safety Control Reset 70-71
ClimaDry Modulating Reheat Option 72-74
Unit Start-Up and Operating Conditions 74
Piping System Cleaning & Flushing 76
Unit and System Checkout Procedure 77
Unit Start-Up Procedure 78
Coax Pressure Drop Table 79-84
Operating Pressures 85-92
Preventive Maintenance 93
Functional & Performance Troubleshooting 94-95
Refrigerant Circuit Diagrams 96-97
Warranties 98-99
Revision History 100

Questions and Answers

  • K
    Kelsey SolomonAug 15, 2025
    How to troubleshoot main power issues with my ClimateMaster Tranquility 27 (TT Heat Pump?
    • K
      Kimberly SantosAug 15, 2025
      To troubleshoot main power issues with your ClimateMaster Heat Pump, begin by checking the line voltage circuit breaker and disconnect. Then, check for line voltage between L1 and L2 on the contactor. After that, verify you have 24VAC between R and C on the CXM/DXM. Finally, check the primary and secondary voltage on the transformer.
  • C
    Corey EvansAug 18, 2025
    Why is my ClimateMaster Tranquility 27 (TT showing a high pressure fault?
    • K
      Kristen FuentesAug 19, 2025
      A high-pressure fault (Code 2) in your ClimateMaster Heat Pump can stem from several issues. In cooling mode, it could be due to reduced or no water flow; check the pump or valve operation and settings, and adjust the water flow to the correct rate. The water temperature might also be out of range, so ensure it aligns with the design parameters. In heating mode, check for a dirty air filter, airflow restrictions, a dirty air coil, or excessive external static pressure. Also, ensure the return air temperature is within the design parameters. Other potential causes include overcharging with refrigerant or a faulty high-pressure switch. Check the switch's continuity and operation; replace it if necessary.
  • G
    geraldmartinezAug 21, 2025
    Why does my ClimateMaster Heat Pump keep short cycling?
    • C
      Carlos McintoshAug 22, 2025
      Your ClimateMaster Heat Pump might be short cycling due to several reasons. Check for a dirty air filter and clean it. The unit might be in 'Test Mode'; reset the power or wait 20 minutes for it to exit automatically. Also, the unit could be oversized for the space, so verify the sizing against the actual load. A compressor overload can also cause this issue; inspect the compressor overload and replace it if needed. Make sure the thermostat is correctly set for heating or cooling operation. Finally, the unit might be locked out; check for lockout codes and reset the power.
  • S
    Sarah CarpenterAug 25, 2025
    What to do if my ClimateMaster Tranquility 27 (TT Heat Pump displays a low pressure fault?
    • S
      sandramaysAug 26, 2025
      If your ClimateMaster Heat Pump is showing a low-pressure fault (Code 3), it could be due to insufficient charge. Check for refrigerant leaks. Another possible cause is compressor pump down at start-up. In this case, check the charge and start-up water flow.
  • A
    Alyssa HoltAug 28, 2025
    What causes over/under voltage issues in a ClimateMaster Heat Pump?
    • B
      bsimpsonAug 29, 2025
      Over or undervoltage issues (Code 7) in your ClimateMaster Heat Pump can stem from several factors. For undervoltage, check the power supply and 24VAC voltage before and during operation, verify the power supply wire size, and inspect the compressor starting to see if a hard start kit is needed. Also, check the 24VAC and unit transformer tap for the correct power supply voltage. For overvoltage, check the power supply voltage and 24VAC before and during operation, and again, check the 24VAC and unit transformer tap for the correct power supply voltage.
  • W
    William CampbellAug 31, 2025
    What does FP1 Fault Code 4 mean on my ClimateMaster Tranquility 27 (TT?
    • N
      Nicole SnyderSep 1, 2025
      FP1 Fault Code 4 on your ClimateMaster Heat Pump indicates a water coil low-temperature limit issue. This can be caused by reduced or no water flow in heating; check the pump or water valve operation and settings. A plugged strainer or filter can also be the cause; clean or replace it. Check and adjust the water flow to the proper rate. Inadequate antifreeze levels can also trigger this fault; check the antifreeze density with a hydrometer. Improper temperature limit settings may be the cause, clip JW3 jumper for antifreeze (10°F [-12°C]) use. Also, ensure the water temperature is within the design parameters. Finally, a bad thermistor could be the problem; check the temperature and impedance correlation per the chart.
  • G
    Gregory BensonSep 4, 2025
    What does FP2 fault mean on my ClimateMaster Tranquility 27 (TT?
    • T
      tosborneSep 4, 2025
      An FP2 fault (Code 5) on your ClimateMaster Heat Pump indicates an air coil low-temperature limit issue. This can result from reduced or no airflow in cooling. Check for a dirty air filter and clean or replace it, check the fan motor operation and airflow restrictions, or address excessive external static pressure. The air temperature might be out of range; ensure the entering air temperature is within design parameters. An improper temperature limit setting may also be the cause; normal airside applications typically require 30°F [-1°C] only. Finally, a faulty thermistor could be the problem; check its temperature and impedance correlation per the chart.
  • C
    Cassandra SanchezSep 7, 2025
    How do I fix a condensate fault on my ClimateMaster Tranquility 27 (TT Heat Pump?
    • S
      Sean HarrisonSep 7, 2025
      To address a condensate fault (Code 6) on your ClimateMaster Heat Pump, first check for a blocked drain and clean it. Inspect the trap dimensions and location, ensuring it's ahead of the vent. Poor drainage can also cause this; check for proper piping slope away from the unit and the slope of the unit toward the outlet. Ensure proper venting by checking the vent location. Lastly, check for moisture shorting to the air coil.
  • P
    Paige WelchSep 12, 2025
    What does code 8 mean on my ClimateMaster Heat Pump?
    • K
      Kevin PerezSep 12, 2025
      Code 8 on your ClimateMaster Heat Pump indicates a Unit Performance Sentinel issue. In heating mode, if FP2 exceeds 125°F [52°C], check for poor airflow or an overcharged unit. In cooling mode, if FP1 exceeds 125°F [52°C] or FP2 is below 40°F [4°C], check for poor water flow or airflow.

ClimateMaster Tranquility 27 (TT) Series Specifications

General IconGeneral
BrandClimateMaster
ModelTranquility 27 (TT) Series
CategoryHeat Pump
LanguageEnglish

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