ClimateMaster Tranquility - Accessories & Options; Warranty Information

ClimateMaster Geothermal Heat Pump Systems
THW
21
Residential Products Technical Guide
Accessories & Warranty
Accessories & Options
Hot Water Mode Option
An optional mode to provide domestic hot water shall be
provided. This mode shall include a factory-installed, internal
secondary heat exchanger and a factory-installed potable
water, bronze circulating pump. This option shall provide an
additional set of water connections for the potable domestic
hot water and shall be completely factory installed and wired.
An external sensor shall be provided to sense the domestic
water storage tank temperature.
Internal Source and Load Pumps / Internal
Expansion Tanks
Optional Source pump(s), Load pump, and expansion tank(s)
shall be factory installed and wired to help lower installation
costs and labor. When installed at the factory, pumps are
controlled by the MPC.
Variable Speed Floor Pump Connection
An optional relay and line voltage lugs shall be provided for a
variable speed radiant fl oor system pump. Some radiant fl oor
systems utilize a variable speed pump on the fl oor system,
which changes fl ow based upon the number of zones open
or closed. Since the pump has built-in controls, only a power
supply is needed.
Cupro-Nickel Heat Exchanger
An optional corrosion resistant CuNi coaxial heat exchanger
shall be factory installed in lieu of standard copper
construction (Source heat exchanger only).
Flow Controller (fi eld installed)
A self-contained module shall provide all fl uid pumping, fi ll
and connection requirements for ground-source closed-
loop systems up to 20 GPM [76 l/m]. The Flow Controller
shall provide 1” pump isolation valves/3-way service valves.
Pump heads shall be removable from the volute for easy
replacement. The Flow Controller shall be enclosed in a
polystyrene case and fully insulated with urethane foam to
prevent condensation.
Hose Connection Kit (fi eld installed)
An accessory hose kit shall provide 150psi [1034 kPa] rubber
hose with brass fi ttings equipped with service pressure/
temperature ports for connection between the unit and Flow
Controller.
CLIMATE MASTER, INC.
LIMITED EXPRESS WARRANTY/LIMITATION OF REMEDIES AND LIABILITY FOR
RESIDENTIAL CLASS PRODUCTS WITH EXTENDED LABOR ALLOWANCE
It is expressly understood that unless a statement is specifi cally identifi ed as a warranty, statements made by Climate Master, Inc. a Delaware corporation, (“CM”) or its representatives, relating to CM’s products, whether oral, written or contained
in any sales literature, catalog or agreement, are not express warranties and do not form a part of the basis of the bargain, but are merely CM’s opinion or commendation of CM’s products. EXCEPT AS SPECIFICALLY SET FORTH
HEREIN, THERE IS NO EXPRESS WARRANTY AS TO ANY OF CM’S PRODUCTS. CM MAKES NO WARRANTY AGAINST LATENT DEFECTS. CM MAKES NO WARRANTY OF MERCHANTABILITY OF THE
GOODS OR OF THE FITNESS OF THE GOODS FOR ANY PARTICULAR PURPOSE.
GRANT OF LIMITED EXPRESS WARRANTY
CM warrants its Residential Class products, purchased and retained in the United States of America and Canada, to be free from defects in material and workmanship under normal use and maintenance as follows: (1) Air conditioning, heating
and/or heat pump units built or sold by CM (“CM Units”) for ten (10) years from the Warranty Inception Date (as defi ned below); (2) Thermostats, auxiliary electric heaters and geothermal pumping modules built or sold by CM, when installed
with CM Units, for ten (10) years from the Warranty Inception Date (as defi ned below and (3) Other accessories and parts built or sold by CM, when installed with CM Units, for one (1) year from the date of shipment from CM. The “Warranty
Inception Date” shall be the date of original unit installation, or six (6) months from date of unit shipment from CM, whichever comes fi rst.
To make a claim under this warranty, parts must be returned to CM in Oklahoma City, Oklahoma, freight prepaid, no later than ninety (90) days after the date of the failure of the part; if CM determines the part to be defective and within CM’s
Limited Express Warranty, CM shall, when such part has been either replaced or repaired, return such to a factory recognized distributor, dealer or service organization, F.O.B. CM, Oklahoma City, Oklahoma, freight prepaid. The warranty on
any part repaired or replaced under warranty expires at the end of the original warranty period.
This Limited Express Warranty shall cover the labor incurred by CM authorized service personnel in connection with the installation of a new or repaired warranty part that is covered by this Limited Express Warranty only to the extent
specifi cally set forth in the then existing labor allowance schedule provided by CM’s Warranty Department and only as follows: (1) CM Units for ten (10) years from the Warranty Inception Date; (2) Thermostats, auxiliary electric heaters and
geothermal pumping modules built or sold by CM, when installed with CM Units, for ten (10) years from the Warranty Inception Date. Actual Labor costs are not covered by this Limited Express Warranty to the extent they exceed the amount
allowed under said allowance schedule, they are not specifi cally provided for in said allowance schedule, they are not the result of work performed by CM authorized service personnel, they are incurred in connection with a part not covered by
this Limited Express Warranty, or they are incurred more than the time periods set forth in this paragraph after the Warranty Inception Date.
This warranty does not cover and does not apply to: (1) Air fi lters, fuses, refrigerant, fl uids, oil; (2) Products relocated after initial installation; (3) Any portion or component of any system that is not supplied by CM, regardless of the cause of the
failure of such portion or component; (4) Products on which the unit identifi cation tags or labels have been removed or defaced; (5) Products on which payment to CM, or to the owner ’s seller or installing contractor, is in default; (6) Products
subjected to improper or inadequate installation, maintenance, repair, wiring or voltage conditions; (7) Products subjected to accident, misuse, negligence, abuse, fi re, fl ood, lightning, unauthorized alteration, misapplication, contaminated
or corrosive air or liquid supply, operation at abnormal air or liquid temperatures or fl ow rates, or opening of the refrigerant circuit by unqualifi ed personnel; (8) Mold, fungus or bacteria damages; (9) Corrosion or abrasion of the product;
(10) Products supplied by others; (11) Products which have been operated in a manner contrary to CM’s printed instructions; (12) Products which have insuffi cient performance as a result of improper system design or improper application,
installation, or use of CM’s products; or (13) Electricity or fuel costs, or any increases or unrealized savings in same, for any reason whatsoever.
This Limited Express Warranty provides the limited labor allowance coverage as set forth above. Otherwise, CM is not responsible for: (1) The costs of any fl uids, refrigerant or system components supplied by others, or associated labor to repair
or replace the same, which is incurred as a result of a defective part covered by CM’s Limited Express Warranty; (2) The costs of labor, refrigerant, materials or service incurred in diagnosis and removal of the defective part, or in obtaining and
replacing the new or repaired part; (3) Transportation costs of the defective part from the installation site to CM, or of the return of that part if not covered by CM’s Limited Express Warranty; or (4) The costs of normal maintenance.
This Limited Express Warranty applies to CM Residential Class products ordered from CM on or after May 1, 2010 (this would generally include CM Units with serial numbers beginning with ”N118” and higher), and is not retroactive to any
products ordered from CM prior to May 1, 2010 (this would generally include CM Units with serial numbers beginning with ”N117” and lower). If you are unsure if this Limited Express Warranty applies to the product you have purchased,
contact CM at the phone number or address refl ected below.
CM’S LIABILITY UNDER THE TERMS OF THIS LIMITED WARRANTY SHALL APPLY ONLY TO THE CM UNITS REGISTERED WITH CM THAT BEARS THE MODEL AND SERIAL NUMBERS STATED ON THE ATTACHED
LIMITED WARRANTY VALIDATION CERTIFICATE, AND CM SHALL NOT, IN ANY EVENT, BE LIABLE UNDER THE TERMS OF THIS LIMITED WARRANTY UNLESS THIS WARRANTY CERTIFICATE HAS BEEN
VALIDATED BY CM’S ISSUANCE OF A LIMITED WARRANTY VALIDATION CERTIFICATE.
Limitation: This Limited Express Warranty is given in lieu of all other warranties. If, notwithstanding the disclaimers contained herein, it is determined that other warranties exist, any such express warranty, including without limitation any
express warranties or any implied warranties of fi tness for particular purpose and merchantability, shall be limited to the duration of the Limited Express Warranty.
LIMITATION OF REMEDIES
In the event of a breach of the Limited Express Warranty, CM will only be obligated at CM’s option to repair the failed part or unit, or to furnish a new or rebuilt part or unit in exchange for the part or unit which has failed. If after written notice
to CM’s factory in Oklahoma City, Oklahoma of each defect, malfunction or other failure, and a reasonable number of attempts by CM to correct the defect, malfunction or other failure, and the remedy fails of its essential purpose, CM shall
refund the purchase price paid to CM in exchange for the return of the sold good(s). Said refund shall be the maximum liability of CM. THIS REMEDY IS THE SOLE AND EXCLUSIVE REMEDY OF THE BUYER OR PURCHASER
AGAINST CM FOR BREACH OF CONTRACT, FOR THE BREACH OF ANY WARRANTY OR FOR CM’S NEGLIGENCE OR IN STRICT LIABILITY.
LIMITATION OF LIABILITY
CM shall have no liability for any damages if CM’s performance is delayed for any reason or is prevented to any extent by any event such as, but not limited to: any war, civil unrest, government restrictions or restraints, strikes, or
work stoppages, fi re, fl ood, accident, shortages of transportation, fuel, material, or labor, acts of God or any other reason beyond the sole control of CM. CM EXPRESSLY DISCLAIMS AND EXCLUDES ANY LIABILITY FOR
CONSEQUENTIAL OR INCIDENTAL DAMAGE IN CONTRACT, FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY, OR IN TORT, WHETHER FOR CM’s NEGLIGENCE OR AS STRICT LIABILITY.
OBTAINING WARRANTY PERFORMANCE
Normally, the dealer or service organization who installed the products will provide warranty performance for the owner. Should the installer be unavailable, contact any CM recognized distributor, dealer or service organization. If assistance is
required in obtaining warranty performance, write or call:
Climate Master, Inc. • Customer Service • 7300 SW 44th Street • Oklahoma City, Oklahoma 73179 • (405) 745-6000 • e-service@climatemaster.com
NOTE: Some states or Canadian provinces do not allow limitations on how long an implied warranty lasts, or the limitation or exclusions of consequential or incidental damages, so the foregoing exclusions and limitations may not apply to you.
This warranty gives you specifi c legal rights, and you may also have other rights which vary from state to state and from Canadian province to Canadian province.
Please refer to the CM Installation, Operation and Maintenance Manual for operating and maintenance instructions.
Rev.: 4/10
Part No.: RP852
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Warranty Information
The 2010 standard warranty applies to units ordered on or after May
1, 2010. See ClimateMaster’s 2010 Limited Express Residential
Warranty Certifi cate RP851 for specifi c coverage and limitation.
ClimateMaster residential class heat pumps are backed by a ten-year
limited warranty on all unit parts, including the following accessories
when installed with ClimateMaster units: Flow Controllers,
Thermostats & Electric Heaters.
ClimateMaster goes even further to back up its commitment to
quality by including a service labor allowance for the fi rst fi ve
years on unit parts and thermostats, auxiliary electric heaters and
geothermal pumping modules.
The Optional Extended Factory Service Labor Allowance Warranty
offers additional length of term protection to the consumer by
offsetting service labor costs for 10 years.
To order this warranty, contact your ClimateMaster distributor. This
coverage must be purchased within 90 days of unit installation. See
Limited Express Extended Labor Warranty Certifi cate RP852 for details.