The sound quality of the music is poor.
Try playing the le on your computer. If the sound quality is still poor, try
downloading the le again or re-encoding the le yourself.
Ensure that the bit rate of the le is not too low. The higher the bit rate of the
le, the better it will sound. The minimum recommended bitrate is 128kbps
for MP3s and 96kbps for WMAs.
The picture is noisy or distorted when connected to a TV.
Reset the color system of the TV set.
Ensure that the photo frame is connected using an RCA composite video
cable.
There is no sound.
Ensure that the volume has been set to a reasonable level.
The remote control does not work.
Make sure the unit has been powered on manually (i.e., the Power Switch has
been physically set to the ON position).
Remove any obstacles between the remote control and the frame.
Point the remote control towards the remote sensor on the frame.
Ensure that the battery has been installed correctly in the remote control.
Replace the battery.
The photo frame has malfunctioned.
Turn the photo frame off and let it rest for 30 minutes. After that, turn on the
photo frame -- the restore function should reset the photo frame.
Try updating the player’s rmware. Please refer to the Firmware Upgrade
section of this manual for detailed instructions.
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Troubleshooting
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