20 Customer Service (800) 778-0990
Replacing a Flavor Box
1. Open the flavor box at the “OPEN HERE” location, and
then extract the connector.
2. Remove the protective seal from the connector.
3. Clean the nozzle and o-ring thoroughly with a wet cloth
to remove any debris, provide lubrication, and remove
any syrup or chocolate sauce residue.
IMPORTANT: Wet the black o-ring seal at the tip of
the nozzle with water prior to inserting it into a new
flavor box. Inserting a dry o-ring will result in leaks.
4. Hold the connector firmly in your hand.
5. Firmly insert the correct color-coded nozzle into the
connector, until the nozzle handle clicks into place.
WARNING: Do not try to insert the nozzle without holding
the connector, or the connector may be pushed into the box.
Chocolate Sauce
It is necessary to pre-warm the chocolate sauce to a minimum
temperature of 85°F/29°C, otherwise it will not flow properly. If
chocolate sauce is not flowing and the flavor box is not empty,
confirm the warming tray is on and operating. If it is not,
contact Concordia Coffee Systems for assistance. The power
switch for the chocolate sauce flavor tray is on the back of the
tray.
NOTE: It can take up to 24 hours for a bag of chocolate to
warm up to the proper temperature. The warming tray has
room for two boxes of chocolate sauce. Due to the length of
time necessary to fully heat a box of chocolate sauce, storing a
second box of chocolate sauce on the warming tray is strongly
recommended.
WARNING: The chocolate flavor tube may rupture if cold
chocolate sauce is used.