Concordia Integra - Troubleshooting Common Issues; Resolving Display, Operation, and Filling Problems

Customer Service (800) 778-0990 33
Troubleshooting
MACHINE
SYMPTOM
WHAT TO DO
Display is blank
Make sure machine’s power switch is in
the ON position. See page 4.
Make sure the power cord is plugged
into the wall receptacle.
No milk flow
Check milk containers in the
refrigeration unit.
Make sure the milk pickup tube is
inserted all the wa
y into the milk
container, see page 16.
Make sure the milk pickup tube is fed
into the middle of the container and not
into the handle.
Check milk pick-
up tube for kinks or
bends. Gently try to smooth out kink.
Remove tube from milk container, if
necessary, and then re-insert.
Clean the milk system. See the cleaning
card included with the machine.
Machine won’t
operate
Make sure all doors are closed.
Check for error message on LCD.
Make sure the front panel is closed.
Make sure the grounds bin is correctly
positioned.
Make sure the power cord is plugged
into the wall receptacle.
Make sure machine’s power switch is in
the ON position. See page 4.
Verify building main circuit breaker is
not tripped.
Inconsistent cup
fill
Clean the milk system. See the cleaning
card included with the machine.
All drinks are
over or under
filling
Clean the milk system. See the cleaning
card included with the machine.
All drinks are
overfilling
Clean the milk system. See the cleaning
card included with the machine.