Customer Service (800) 778-0990 29
Preventive Maintenance
The Preventive Maintenance (PM) Service Call ensures
continued optimal operation of the machine through the
proactive replacement, cleaning and adjustment of internal
components. Preventive Maintenance is required to maintain
the warranty and extended service agreements.
Preventive Maintenance must be performed every 10,000
drinks by a Certified Technician. The Integra is equipped to
monitor the total drink statistics, and a REQUEST PM message
will be displayed when the machine reaches 10,000 drinks.
When the REQUEST PM message appears, contact Concordia
Coffee Systems to schedule a Preventive Maintenance Service
Call.
Ordering Cleaning and Replacement Items
The following items can be ordered for the Integra:
Brew Group and Milk System Cleaning Card
6-Month Cleaning Kit (includes Milk System Cleaner #1, Milk
System Cleaner #2, Brew Group Cleaning tablets)
To order any of these items, contact Concordia Coffee Systems
for assistance.
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