Customer Service (800) 778-0990 35
FAQ
Q Can I use different types of espresso roast beans?
Yes. You are free to choose the type of bean that you
will use in the Integra. If you plan to change the type of
beans being used, you must schedule a calibration
service call.
Q Can I use regular coffee beans in my espresso
machine?
No. Use only espresso roast beans.
Q Can I change the brand of milk?
Yes. Changing the brand of milk may result in a
noticeable change in drink quality.
Q Can I change the type of milk on offer?
Yes. You are free to use any type of milk that you
desire. If you change from whole milk to 2%, you may
notice a difference in steamed and foamed milk, but this
difference is not significant enough to affect overall drink
quality.
Q Can I use flavored milk(s) in my espresso machine?
No. Never use flavored milk, such as eggnog or
chocolate milk. The machine’s internal components are
not designed to handle the additional sugars in flavored
milk. For machines with the optional steam wand
feature, flavored milks can be heated using the steam
wand.
Q How do I cancel a drink?
Press the CANCEL button to stop the pouring of a drink.
Q How do I change the cup size? For example, I want
to change from a 12oz/360mL cup to a
10oz/300mL cup.
Contact Concordia Coffee Systems to schedule a
Calibration Service Call, and a Concordia-Certified
Technician will adjust your machine to the new drink
size. A Calibration Service Call is not covered under the
Machine Warranty or Extended Service Agreement.
Q Can I adjust the amount of syrup added to a drink?
Yes. Contact Concordia Coffee Systems to schedule a
calibration service call.
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