Concordia Integra - Machine Warranty Information; Limited Warranty Coverage and Exclusions

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Machine Warranty
Limited Warranty Statement and Disclaimers
Concordia warrants the Goods to be free from defects in
materials and workmanship under normal conditions for a
period of either twelve (12) months after the original date of
shipment; or either 36,500 drink cycles; whichever period ends
first (“Limited Warranty period”), subject to the terms set forth
herein.
In the event of a failure of the Goods during the Limited
Warranty due to a defect in materials or workmanship, subject
to the warranty exclusions set forth below, Concordia will
arrange for the Goods to be repaired on-site, without charge for
labor or parts, if the limited warranty service occurs during
normal business hours (8:00 a.m. to 5:00 p.m., local time,
Monday through Friday, except holidays). If limited warranty
service is required outside normal business hours, you will not
be charged for parts but you will be charged for labor at
Concordia’s scheduled rates.
The foregoing limited warranty represents the full extent of
Concordia’s liability with respect to the Goods. Your right to
repair as specified above is your sole and exclusive remedy
against Concordia. In no event shall Concordia be liable for
damages of any kind, including but not limited to special,
indirect, incidental or consequential damages, arising from or
relating to the sale or use of the Goods, either during or after
the term of limited warranty.
Additional Limited Warranty Exclusions
This limited warranty does not cover cost of repairs made or
attempted by anyone other than Concordia-authorized
personnel. In the event of such unauthorized repairs, Concordia
may void the limited warranty. In addition, this limited
warranty does not apply if Concordia determines that a problem
resulted from inadequate or improper maintenance, improper
operations, unauthorized alterations or adjustments, or use of
unapproved supplies. This includes, but is not limited to the
following:
Evidence of abnormal wear and tear due to abuse, misuse, or
improper maintenance;
Water used with the Goods that exceeds three grains of
hardness per gallon or substantially similar standard;
Inoperative or dirty milk valves and milk pumps from improper
maintenance;
Jammed or impacted coffee grinder caused by foreign objects in
grinder;
Plugged drain;