How to fix intermittent 4K60 video on Crestron Media Converter?
To resolve intermittent 4K60 4:4:4 2-channel non-HDR or HDR video issues with your Crestron Media Converter, ensure that your display device is properly configured to support the video format. Use only Crestron HDMI cables, and make sure the cable length does not exceed 20 ft (6.1 m).
What to do if Crestron DM-NVX-E30 has audio but no video?
If you are experiencing no video but can still hear audio with your Crestron Media Converter, the issue might be related to HDCP settings. Ensure that the HDCP settings of all DigitalMedia devices in the signal path and the display itself support the HDCP level of the source.
Why is there no video or audio from my Crestron DM-NVX-E30?
To resolve the issue of no video or audio with your Crestron Media Converter, first, verify that all cable connections are secure. Next, ensure that the correct EDID is selected for the HDMI input, which is supported by the devices in the signal path. Finally, confirm that the HDCP settings of all DigitalMedia devices in the signal path support the HDCP level of the source.
Why does my Crestron DM-NVX-E30 Media Converter flash to black screen?
If your Crestron Media Converter's display flashes to a black screen momentarily, this may occur when switching between HDR and non-HDR content. In this case, no action is required, as this is normal behavior on certain TVs.
What causes intermittent video on Crestron DM-NVX-E30?
If the video from your Crestron Media Converter is intermittent, verify that all HDMI or Ethernet cables are securely connected.
What to do if Crestron DM-NVX-E30 Media Converter shows unsupported resolution?
If a message indicating that the resolution is unsupported appears on the display when using a DM-NVX-E30 or DM-NVX-E30C Crestron Media Converter, select the correct EDID or change the resolution of the input.
How to fix analog audio output on Crestron DM-NVX-E30 Media Converter?
If the analog audio output on your Crestron Media Converter is not functioning: * If using compatible DM-NVX-35x(C) encoders/decoders, set the analog audio mode to extract audio. * If using compatible DM-NVX-35x(C) encoders, set the audio source to analog audio. * If using a DM-NVX-E30 or DM-NVX-E30C, switch the audio input to 2-channel audio, as these models do not downmix a multichannel surround sound source to 2-channel.
Why does Crestron DM-NVX-E30 video flicker when touched?
If the video flickers or drops when the DM NVX device is touched, or when metal in the vicinity of the device is touched, it indicates that the DM NVX device is not properly grounded. Properly ground the DM NVX device.
What if Crestron DM-NVX-E30 stream started but no video?
If the DM NVX device indicates that the stream has started, but video is not being displayed, ensure that either IGMPv2 or IGMPv3 is enabled on the network switch.
Why is Crestron DM-NVX-E30 video flickering on network switch?
If video is flickering or not displayed when multiple DM NVX devices connect to a network switch, enable IGMPv2 or IGMPv3 snooping in the correct VLAN on the network switch for the associated port or VLAN.
General| Brand | Crestron |
|---|---|
| Model | DM-NVX-E30 |
| Category | Media Converter |
| Language | English |
Provides information about the front and rear panels of the DM-NVX-E30 and DM-NVX-D30 devices.
Describes the connectors, controls, and indicators available on the DM-NVX-E30C.
Describes the connectors, controls, and indicators available on the DM-NVX-D30C.
Details specific to the DMF-CI-8 chassis for DM NVX cards.
Information about managing DM NVX devices via a virtual switching appliance.
Explains how to view statistics on received or transmitted packets and bit rate.
Configuration of multicast TTL to limit or extend hop limit of DM NVX streams.
Configuration of DSCP values for Quality of Service (QoS) in IP networks.
Management of EDID sent to the upstream device connected to the HDMI input.
Configuration of DM NVX encoder subscriptions to DM NVX decoders.
Support for lossless transport of 7.1 surround sound audio formats.
Provides a stereo line-level signal for local sound systems or sound bars.
Allows devices to be managed and configured from a central cloud location.
Incorporates advanced security features for enterprise-grade protection.
Configuration of user and group authentication and access levels.
Configuration and viewing of fan status for DM NVX devices.
Automatic update of the latest firmware at scheduled intervals.
Provides troubleshooting information for DM NVX encoder/decoder issues.
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