44D-Link DCS-933L User Manual
Section 4 - Troubleshooting
Troubleshooting
1. What is Remote Access? How do I enable it?
Remote Access allows you to access your camera rom any PC connected to the Internet through a web browser. This lets you view your camera
eed and manage your camera’s settings when you’re away rom home.
To enable Remote Access, simply go through the Camera Setup Wizard. You can download the wizard rom http://www.mydlink.com/support.
Ater going through the wizard, you should see Remote Status: Enabled on the summary page.
I you see Remote Status: Disabled, make sure that:
...the ront LED on your camera is lit solid green
...your Internet connection is working
...your router’s LAN & WAN connections are working properly
...your router has UPnP enabled (i your router does not support UPnP, please reer to Appendix A)
...your router can get a public IP
...your router is upgraded to the latest rmware
...you have tried rebooting your router by unplugging it, then plugging it back in
Ater checking the above items, you can click the Retry button to reresh the summary screen to see i Remote Access has been enabled.
2. What can I do i I orget my password?
I you orget your password, you will need to perorm a hard reset o your camera. This process will change all your settings back to the actory
deaults.
To reset your camera, please use an unolded paperclip to press and hold the RESET button or at least 3 seconds while your camera is plugged in.
3. Why does the LED not light up?
The power supply might be aulty. Conrm that you are using the provided DC 5V power supply or this network camera. Veriy that the power
supply is correctly connected. I the camera is unctioning normally, the LED may have been disabled. See “Admin” on page 39 or inormation
about how to enable the LED.
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