window on the Remote computer’s screen. After opening the Options menu(as seen in
the above image), click on “Mouse Handling > Intelligent Sync”.
NOTE:
Intelligent Sync requires a correctly adjusted picture; click the “Auto Adjust
Video” button (
) to automatically adjust the picture. After initial setup and/or
startup, if the Host-side mouse pointer is not synchronized with the Remote-side
mouse pointer, click the “Auto Adjust Video” button once before applying
“Intelligent Sync”.
2.3.6 Troubleshooting Mouse Synchronization (Double Mouse Mode)
While the DKVM-IP1 supports accelerated mouse movements and is able to synchronize
the Host-side pointer with the Remote-side mouse pointer, there are a few operating
systems that limit this functionality and may prevent this synchronization from working
properly. If you experience issues with mouse synchronization, please try the following:
Special Mouse Drivers
Specific mouse drivers may influence the synchronization process and impede
synchronization of dual mouse pointers. If this happens, make sure you are not using a
special vendor-specific mouse driver on your Host system.
Windows Settings
All versions of Windows (on Host computer): In the DKVM-IP1’s web GUI, select
“Auto Mouse Speed” (in KVM Settings > Keyboard/Mouse).
Windows 2000 (on Host computer): On the Host computer, you will need to go to
Control Panel > Mouse > Motion > Acceleration and make sure “Improve Mouse
Acceleration” is disabled.
Windows XP/Vista/7 (on Host computer): On the Host computer, you will need to go to
Control Panel > Mouse > Pointer Options and make sure “Enhance Pointer Precision”
is disabled.
Active Desktop: If the “Active Desktop” feature of Microsoft Windows is enabled, do not
use a plain background. Instead, use a wallpaper image. Alternatively, disable “Active
Desktop” completely.
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