DVX IPPBX
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4.14 Call Recording
DVX IPPBX system has built-in ability to record calls. No additional software is required for
recording calls. When DVX IPPBX system records a call, both sides of the call are recorded and
written out to a file for playback on a computer. Call recording can be used to ensure call quality,
or to keep calls for later review. DVX IPPBX provides the ability to record all of the calls, or to
selectively record calls.
4.14.1 Record All Calls
Navigate to web menu Advanced->Call Recording. Click “New Call Recording” to activate call
recording for the extensions you want calls to be recorded.
Extension: Select the extensions which you want their calls to be recorded.
Always Recording: If enabled, all calls from the above selected extensions will be recorded
regardless when the calls weremade and received.
Start Time, End Time, Start Day, End Day: If Always Recording is unnecessary then you can
specify which time durations in a week to record all calls from the above selected
extensions.
Inbound Record: Enable to record allinbound calls.
Outbound Record: Enable to record all outbound calls.
The recordings can be searched on Report->Record List->Call Recording page. Please see
chapter
6.3.1.
4.14.2 One Touch Recording
One Touch Recording is also known asRecord on Demand.It allows users to record phone calls
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