D-Link DWA-582 - Cannot connect to the access point or wireless router; DWA-582 Power and Link lights are not on; Computer does not recognize DWA-582 Wireless Adapter

25D-Link DWA-582 User Manual
Section 4 - Troubleshooting
2. I cannot connect to the access point or the wireless router.
• MakesurethattheSSIDontheDWA-582WirelessAC1200DualBandPCIExpressAdapterisexactlythesame
as the SSID on the access point or wireless router.
• MovetheDWA-582 and access point or wireless router into the same room and then test the wireless connection.
• Disableallsecuritysettings.(WEP,MACAddressControl,AES)
• Makesurethattheradioisnotlockeddowntoadierentfrequency
• TurnoyouraccesspointandthecomputerwiththeDWA-582. Turn on the access point, and then turn on the
computer with the DWA-582.
3.TheDWA-582PowerandLinklightsarenoton.
• ChecktoseeiftheDWA-582 desktop adapter is rmly inserted into the PCI Express slot of your laptop computer.
4.ThecomputerdoesnotrecognizetheDWA-582WirelessAdapter.
• Make sure that the DWA-582 is properly seated in the computer’s PCI Express slot.
• If Windows does not detect the hardware upon insertion of the adapter, make sure to completely remove drivers
thatwerepreviouslyloaded.Toremovethedrivers,dothefollowing:
A. Under Tools > select FolderOptions… > select View > under Hidden les and folders > select Show
hidden les and folders.
B. UncheckHideextensionforknownletypes > click on Apply
C. Search for previously loaded driver les. Remove these les from the INF and SYSTEM (DRIVERS)
folders in the Windows directory.