D-Link DWA-582 - Unable to connect to wireless network and;or Internet; Troubleshoot distance issues

26D-Link DWA-582 User Manual
Section 4 - Troubleshooting
5.ThecomputerwiththeDWA-582installedisunabletoconnecttothewirelessnetworkand/ortheInternet.
• Check that the LED indicators for the broadband modem are indicating normal activity. If not, there may be a
problem with the broadband connection.
• Check that the LED indicators on the wireless router are functioning properly. If not, check that the AC power
and Ethernet cables are rmly connected.
• Check that the IP address, subnet mask, gateway, and DNS settings are correctly entered for the network.
• InInfrastructure mode, make sure the same Service Set Identier (SSID) is specied on the settings for the
wireless clients and access points. The SSID factory default setting for D-Link products is default.
• Inad hoc mode, both wireless clients will need to have the same SSID. Please note that it might be necessary
to set up one client to establish a BSS (Basic Service Set) and wait briey before setting up other clients. This
prevents several clients from trying to establish a BSS at the same time, which can result in multiple singular
BSSs being established, rather than a single BSS with multiple clients associated to it.
•CheckthattheNetworkConnection for the wireless client is congured properly. Select AP(Infrastructure)
when connecting to an access point and select adhocmode when connecting without an access point. Double-
click on the WLANicon in the taskbar > click on Conguration to change the settings for the wireless adapter.
•
If Security is enabled, make sure that the correct encryption keys are entered on both the DWA-582 and the access
point. Double-click on the WLAN icon in the taskbar > click Encryption. Check to see that the key selected is set
to the same key as other devices on the network.
6.HowcanItroubleshootdistanceissuesusingtheDWA-582?
• Move the DWA-582 and access point or wireless router into the same room and then test the wireless connection.
• Changethechanneloftheaccesspoint.
• Move devices within the line of sight.