SECTION 7 - TROUBLESHOOTING GUIDE
Section 7 - Troubleshooting Guide
Control Panel Error Codes
The error codes below apply to both models ER36D and ER48D.
General Error Codes
The following codes give a general indication of the location of problems detected by the control panel
controller board. They are usually followed by another, more specific error code (see below).
ERROR CODE GENERAL LOCATION
F1 INTERNAL
F2 COMMUNICATION BETWEEN CONTROL PANEL AND RELAY BOARD
F3 EXTERNAL
F9 DOOR LOCK
Specific Error Codes
ERROR CODE POSSIBLE CAUSES POSSIBLE SOLUTIONS
F10
Shorted element relay. Replace power board.
Intermittent temperature sensor or loose
sensor wiring.
Tighten sensor connections for
replace temperature sensor.
F11
Shorted key (button) on keypad membrane. Replace keypad membrane.
F13
Control panel failure. Replace power board.
F14
Defective power board.
Replace power board.
F15
Defective
power board. Replace power board.
F20
Data cable between relay board and control
panel loose or defective.
Tighten connections, replace if
necessary.
Defective control panel circuit board.
Replace control panel circuit board.
F30
Shorted temperature sensor. Replace sensor.
Shorted temperature sensor wiring. Repair sensor wiring.
F31
Open temperature sensor. Replace sensor.
Open temperature sensor wiring. Replace sensor wiring.
F32
Data cable between relay board and control
panel loose or defective.
Tighten connections, replace if
necessary.
Defective membrane.
Replace membrane.
F90
Cables to door latch loose or defective.
Tighten connections or repair cable.
Defective door latch assembly.
Replace door latch assembly.
F95
Defective power board.
Replace power board.
IMPORTANT
While this troubleshooting guide provides information to aid in troubleshooting problems with
the range, it does not contain information on every possible type of failure.
See Appendix A to determine when elements and convection fan should be on or off.
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