1 ELF™
4.8.4 FAQ and Troubleshooting
1. Can I install to a storage card?
Yes – however, as with most mobile apps installing to the device is
recommended.
2. What does registering XPS as my default GPS do?
Registering XPS simply sets the Windows Embedded Handheld OS to use
XPS whenever an application asks for positioning. If you choose not to set XPS
as the default, you will need to select the XPS COM port manually when
configuring an application.
3. What happens if I uninstall or deactivate XPS?
XPS will reset your system settings to what they were prior to install.
4. I’ve installed but cannot get location, what is wrong?
There are several things that could cause this to happen:
− Do you have an internet connection? An internet connection is required
after install for XPS to complete setup. An internet connection is also
needed if you are moving (this connection will be present if you have data
service).
− Do you have wi-fi disabled? Enable wi-fi and try again.
− Are you in an area with low numbers of access points? The WPS portion of
XPS requires wireless routers to be in scanning range to provide
positioning.
5. I’ve installed XPS but it will not run, what happened?
If you installed to a storage card, that card must be present in the device for
XPS to function (installing to the device is the recommended configuration).
6. My app is not providing location?
Verify that XPS is activated in the XPS Settings ‘Service’ tab and that your
app has the XPS port selected within your application’s settings panel.
7. My XPS settings are not being saved?
You must tap the ‘Apply’ button before exiting the tab in XPS Settings.
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