Datalogic ADC Warranty
Quick Reference Guide 27
plicable Warranty period and obtain from Datalogic a return authori-
zation number (RMA) for return of the product to a designated
Datalogic service center. If Datalogic determines Customer’s claim is
valid, Datalogic will repair or replace product without additional
charge for parts and labor. Customer shall be responsible for packaging
and shipping the product to the designated Datalogic service center,
with shipping charges prepaid. Datalogic shall pay for the return of the
product to Customer if the shipment is to a location within the country
in which the Datalogic service center is located. Customer shall be re-
sponsible for paying all shipping charges, duties, taxes, and any other
charges for products returned to any other locations. Failure to follow
the applicable RMA policy, may result in a processing fee. Customer
shall be responsible for return shipment expenses for products which
Datalogic, at its sole discretion, determines are not defective or eligible
for warranty repair.
Warranty Exclusions
The Datalogic Factory Warranty shall not apply to:
(i) any product which has been damaged, modified, altered,
repaired or upgraded by other than Datalogic service person-
nel or its authorized representatives;
(ii) any claimed defect, failure or damage which Datalogic deter-
mines was caused by faulty operations, improper use, abuse,
misuse, wear and tear, negligence, improper storage or use of
parts or accessories not approved or supplied by Datalogic;
(iii) any claimed defect or damage caused by the use of product
with any other instrument, equipment or apparatus;
(iv) any claimed defect or damage caused by the failure to provide
proper maintenance, including but not limited to cleaning
the upper window in accordance with product manual;
(v) any defect or damage caused by natural or man-made disaster
such as but not limited to fire, water damage, floods, other
natural disasters, vandalism or abusive events that would
cause internal and external component damage or destruction
of the whole unit, consumable items;
(vi) any damage or malfunctioning caused by non-restoring
action as for example firmware or software upgrades, software
or hardware reconfigurations etc.;
(vii) the replacement of upper window/cartridge due to scratch-
ing, stains or other degradation and/or
(viii) any consumable or equivalent (e.g., cables, power supply, bat-
teries, keypads, touch screen, triggers etc.).
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