Datalogic PowerScan PD9630-HP Quick Reference Guide

Troubleshooting
22 POWERSCAN™ PD96XX
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE
POSSIBLE
SOLUTION
Nothing happens
when the scan
button is pulled.
No power to the
reader.
Check system power.
Ensure power supply
is connected.
Interface or power
cables are loose.
Ensure all cable
connections are
secure.
LED comes on,
but bar code does
not decode.
Reader not
programmed for
correct bar code type.
Ensure reader is
programmed to read
the type of bar code
scanned. Refer to the
PRG for more
information.
Bar code label is
unreadable.
Check the label to
ensure it is not
defaced. Try scanning
another bar code
type.
Distance between
reader and bar code
is incorrect.
Move the reader
closer to or further
from the bar code.
Bar code is
decoded but not
transmitted to the
host.
Reader not
programmed for the
correct host type.
Scan the appropriate
host type bar code.
Refer to the PRG for
more information.
NOTE: For detailed troubleshooting, refer to the
PRG (Product Reference Guide)

Datalogic PowerScan PD9630-HP Specifications

General

Brand	Datalogic
Model	PowerScan PD9630-HP
Category	Barcode Reader
Language	English