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Table 2 - Reading the Error/Warranty LED Status
LED # LED Color/ Status Description Action Required
LED # 1
Communication
RED/ Steady Low power indication Charge battery
(#1) GREEN/
Flashing
(#3) RED/ Flashing
Printer is in RS232 or
USB mode and Printer
Buffer is not empty.
Press Feed to clear error. Cycling
printer power will result in printer
buffer data loss.
LED # 1
&
LED # 3
(#1) BLUE-GREEN
Flashing*
(#3) RED/ Flashing
Printer is in Bluetooth
mode and Printer Buffer
is not empty.
Press Feed to clear error. Cycling
printer power will result in printer
buffer data loss.
GREEN
Momentary flashing
RED Flashing
Printer has discovered
and is parked on the Q-
Mark
Advance Q-Mark to tear bar level
to continue (refer to manual for Q-
Mark commands)
RED
Flashing
Paper Error
Paper Door Open
Dip Switch 5 and 7
are ON
Insert paper properly (refer to
User’s Guide)
Close paper door to clear error
Place printer in correct mode
RED
Steady
Printer out of paper Replace roll of paper
LED # 3
Magnetic Card
Reader
&
Printer Error
RED
Flash Fast
Print head is hot. Printer
will stop printing
Allow print head to cool off:
restart print temperature
recommended is 75
o
C
Blue
Flashing
Firmware upload via
serial cable is completed
successfully
Cycle printer power to continue
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