How to fix a blank LCD screen on Datamax M-Class Mark II Printer?
If the LCD screen on your Datamax Printer is blank but the Ready Indicator is on, the display contrast may be set too low. To resolve this, press and hold the MENU Key for 10 seconds, or until the display reappears.
Why is my Datamax Printer printing light on one side?
If your Datamax Printer is producing light prints on the right side of the label, the Media Width Adjustment may be incorrectly set; see Section 5.3. Also, the Printhead or Platen Roller may be dirty or worn. Clean them, or call for service.
What to do if Datamax M-Class Mark II Printer is feeding erratically?
If you are experiencing erratic feeding with your Datamax Printer, it may require Calibration. See Section 3.5.
What to do if Datamax M-Class Mark II Printer cannot load media through the cutter?
If your Datamax Printer cannot load media through the optional cutter, turn ‘Off’ and unplug the printer before proceeding. Ensure that the cutter is properly installed. Plug in and turn ‘On’ the printer. You should hear the cutter blade rotate and position itself properly. However, if the problem continues call for service.
What to do if my Datamax M-Class Mark II Printer is printing strange characters?
If your Datamax Printer is printing strange characters instead of the label format, it might be in Hex Dump Mode. Refer to Section 6.3. Alternatively, if you're using the serial port, verify that both the host and printer port settings are aligned. The printer may be set to eight data bits while the host is set to 7 (or vice versa).
Why Intellifont™ will not print on Datamax Printer?
If Intellifont™ will not print on your Datamax Printer, note that the Intellifont™ format is Little/Big Endian specific, and the printer uses Big Endian. Consult your font supplier for more information.
How to troubleshoot parallel port communication on Datamax M-Class Mark II?
If you cannot communicate through the parallel port of your Datamax Printer, observe the Ready Indicator as the format is sent to the printer. If it does not flash, check the parallel cable type. Also, check the protocol and port settings between the printer and host.
Provides an overview of the printer's features and manual content.
Details the items included with the printer and additional requirements.
Explains how to connect the printer via USB, serial, parallel, or network interfaces.
Provides step-by-step instructions for loading various types of media into the printer.
Guides users on how to adjust the media sensor for optimal label detection.
Details the procedure for loading thermal transfer ribbon correctly into the printer.
Describes the lights and buttons on the front panel of non-display models.
Details the control panel, display, and soft keys for display-equipped models.
Covers the installation and use of the Windows printer driver.
Explains how to use DMXConfig for printer setup and configuration.
Provides procedures for quick, empty, and standard media calibration.
Explains how to create and populate labels with variable data.
Introduces the three primary menu branches: User, Advanced, and Test.
Covers basic printer settings and functions accessible via the User Menu.
Details all setting, control, and functional selections in the Advanced Menu.
Outlines the various test and informational label selections available in the Test Menu.
Explains specific menu selections like Media Settings, Print Control, and more.
Outlines recommended maintenance schedules and printhead cleaning instructions.
Covers media width, burn line, pressure, and darkness adjustments for the printhead.
Provides a step-by-step procedure for replacing a damaged printhead.
Describes printer resets and how to download firmware and fonts.
Lists common file handling messages and their possible solutions.
Offers solutions for common printing and operational problems.
Lists printer fault and warning messages with descriptions and solutions.
Explains how to use Hex Dump Mode for diagnosing communication and DPL errors.
Details the printer's physical dimensions, weight, and operating environment.
Covers print method, speed, resolution, and memory details.
Provides information on media types, widths, and ribbon compatibility.
Lists interface types, baud speeds, and handshaking protocols.
Describes how to enable and configure GPIO functions for applicator devices.
Details the pin assignments and functions for the GPIO port.
Explains how to use buttons in Printer Setup Mode for configuration.
Details button functions for performing automatic and manual printer calibration.
Guides on how to add or modify language columns in the system dictionary.
Explains advanced file handling for language updates and module management.
General| Memory | 16 MB DRAM, 8 MB Flash |
|---|---|
| Operating Temperature | 40°F to 95°F (4°C to 35°C) |
| Print Method | Thermal Transfer/Direct Thermal |
| Resolution | 203 dpi, 300 dpi |
| Print Speed | 152 mm per second |
| Interfaces | USB, Serial |
| Optional Interfaces | Wireless 802.11b/g |
| Media Sensor | Reflective and Transmissive |
| Media Type | Labels, Tags, Tickets |
| Media Width | 19 to 118 mm |
| Media Thickness | 0.0025 to 0.0100 inches (0.0635 to 0.254 mm) |
| Ribbon Width | 1.0" (25.4 mm) to 4.09 inches (27 to 104 mm) |
| Ribbon Length | 1968' (600 m) |
| Storage Temperature | -4°F to 122°F (-20°C to 50°C) |
| Max Print Length | 99 inches (2514 mm) |
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